First thing…WHEN YOU DRIVE THERE PAY ATTENTION SO YOU DO NOT GET LOST (I DID) AND HAVE TO GO BACK OVER THE BRIDGE (I DID). When you drive over the Expressway make a left on Arctic and another left on N. Michigan. When you arrive at the next light at the intersection of N. Michigan and Baltic, you will see the Sheraton on the far left corner with a sign with two arrows pointing right. Go straight towards the Convention Center and make a left so the Sheraton is on your left AT ALL TIMES.
I arrived and a bell hop approached, I asked for valet parking and he handed me my ticket. The check-in was efficient and I went to the room. As a Platinum SPG, I was upgraded to a suite.
Room – The suite consisted of a dining area with sink, microwave, refrigerator and microwave, but no TV. Then a walkway with a credenza, leading to the sleeping area with a Queen bed , chest of drawers (TV on top) , two sitting chairs and an ottoman. It appears that the suite was probably redecorated within the last two years. The carpeting was showing signs of wear and tear, numerous pulls and there were several stains. The credenza had caked residue from previous occupants so I was not overly impressed with the housekeeping, but not worth a re-do. There were plenty of lights in the eating area and walkway but the lighting in the sleeping could be better.
Internet Access – Are you kidding? They do not have wireless service in the rooms, only Ethernet with cords. You cannot use your I-Pads unless you have cellular, cannot use more than one computer if travelling with family and have a very dangerous cord snaking around the room to trip over. Totally unacceptable in 2013.
Bath – Basic sink, tub with SOT and toilet. Towels were four of each which is a nice touch but they are gym quality, very thin. Shower pressure was good and normal Sheraton toiletries (boy I wish they would upgrade). Only one minor issue and there were a few hairs in the tub. Again housekeeping not that great.
Fitness Center – Might be the best fitness center that Sheraton can deliver. There were lots of cardio equipment, free weights and a separate area with mats for floor exercises. This was fantastic.
Elevator – Worked well but weird how they placed the numbers. The numbers across the top are 5-10-16. They ran the numbers vertically, not horizontally. Just a little strange.
Valet – I do not understand why a hotel that has a “Make a Green Choice” gives you a different ticket each time you arrive and collects the ticket when you leave, even for an hour. What a waste of paper. They should do as others, one ticket for the entire visit.
Lounge – Pretty basic stuff including coffee, tea, oatmeal, fruit, cereal, breads, water and sodas. Located on the 16th floor and key access required.
Neighborhood – Just a head’s up, this is Atlantic City, not Palm Springs. The outlet stores are right there but please be careful if you decide to walk beyond the stores, in fact I would advise not walking past at all. Even while driving around town, stay on the main roads since I would not want my wife or children wandering off into all the tougher neighborhoods.
Since I detest smokiness and not a big gambler, it was great to stay in a smoke-free hotel without the crowd looking to beat the odds. I ventured into some of the other casino hotels and could not wait to leave from the smokiness to the gamblers. Likewise if you have an event at the Convention Center, it is so convenient and you avoid the shuttle buses around town.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.