This place is nice if you want to stay close to the outlet shopping and avoid the crowds of the Casino hotels. The Casinos seem to make you march through the casinos to get to the front desk for check-inn and again to get to your rooms. This place is smaller, no casino and the crowd was a bit nicer. Only downside was that it was a long walk to the boardwalk so you probably need a cab ride. Parking as reasonable at $14/day.

This is the first time I've been back to this property in ten years and I was disappointed in the stay from responsiveness of staff to sound proofing of room to lack of wifi on the floor.

I probably won't pick this place again unless I simply need a place to stay for the night and don't mind potentially getting woke up in middle of the night. Even if I did, I would not pick the club floor. It is poor value unless you have an army of kids to feed.

The stay was poorer than expected because I couldn't sleep at all due to all the flushing of toilet through out the night that I heard immediately above the bed. While I can hear my neighbors opening and closing doors, it wasn't that bad. The room was comfortable otherwise but I do feel it is slightly dated compare to other hotels that I stayed at.

The good:
-Excellent location as this is next to the outlets so it is easy to get some shopping done.
-I was checked in promptly and offered the late checkout with the gold benefits. I wasn't expecting it as it is a conference property.
-The room is generally clean with a good view of the city.

The average:
-I paid for the club floor in order to take advantage of breakfast and complimentary wifi. Breakfast on the club floor was ok. It is sufficient to get you by but not something that I would want to pay for as there is a lack of hot food. Residence Inn, which I stayed at previously has significantly better breakfast without charge.
-bed was nicely made and the bathroom has all the little things like shampoo and conditionaer so I don't have to bring them.

The bad:
-Neither me or my wife was able to sleep much due to us hearing everyone flushing their toilets above us or a single party that ate something bad that night and couldn't stop going to the toilet. Regardless, I shouldn't have been able to hear the flushing that much.
-I asked for a refrigerator upon check in in order to store some precious milk for my infant at home. It took more than 4 hours and at least 4 phone calls to finally get one in our room.
-No wifi in room. Wait, did I just wroke that there is no wifi this day and age? I didn't thought much of it when the front desk didn't ask what I want to pick for gold welcome gift as I would sort it out later. I usually pick wifi but in this case since I have went for the club floor, I thought the "complimentary wifi" listed for club floor was for in room wifi so it would automatically default to spg points. Little did I know that wifi doesn't exist other than 1st, 2nd and 16th floor (I think in the club room only). Let's just say that I thought I was in a time warp going back 10 years when wifi isn't readily available everywhere.
-probably being picky, but the coffee maker was not cleaned as I tried to make some coffee in the morning. I simply grab some coffee upstairs in the club room.

As I mentioned, given that the only thing difference for the rooms on the club floors and other floors is the breakfast and the afternoon hors d'oeuvres, save the money and go out for food nearly or even downstairs unless you have a bunch of kids to feed. You simply get better selection of food that way.

I stayed here for one night. Came to A.C. for a concert at the Borgata on Friday the 23rd. Check in was quick and easy. The room was clean and tidy. Sleep came easily, as the bed was very comfy. Hotel was within walking distance to many outlet stores and dining. The jitney made getting to the Borgata easier than driving but it was a longer wait for #3 than for the #2, which came around every 5-10 mins. Overall had a very pleasant stay and id return for a nice quick weekend getaway

Yes I was a FEMA refugee being housed at the beautiful Sheraton Atlantic City Convention Center Hotel. Although I wish the circumstances for our visit would have been different, I must say the staff treated us with the utmost respect and courtesy as if we were regular paying guests at the hotel. Initially, I was a little upset at the lack of amenities that this hotel had to offer inside the rooms. Then I realized that this hotel is primarily for business people who usually have expense accounts and can write off things without cost being a factor. Our situation was slightly different. We came with nothing but a suitcase having either been flooded out of our homes or lost our homes completely. We were asked for a $50 deposit either cash or credit card for incidentals in the room. I hesitatingly gave them my Visa. I had no intention of using any incidentals in the room. In addition, we were charged $20 for a refrigerator to be put in the room for the duration of our stay. I was then told it was $14.00 per day to park in their parking garage and there was no other options for parking. In addition, their rooms did not come with microwaves; only a Keurig coffee maker. In addition, free WIFI was only available in the lounge on the second floor or the main lobby on the first floor. There was no wireless Internet in the rooms. If you wanted to use the Ethernet connection in the room, it was $9.95 per day!!!! Ridiculous. Even the worst hotels have free WIFI, microwaves and refrigerators in their rooms. That part I found hard to comprehend as I stated before, this is a businessmens' hotel primarily. I guess that's another expense write off. So needless to say, I spent a lot of my time in the lobby and second floor lounge since I needed to stay in communication with my job as well as friends and family given the circumstances.

Now with that being said and given the extenuating circumstances of not only myself but over a hundred other people that were staying there as part of FEMA emergency housing, the refrigerator fee ended up being waived as well as the parking fees.....thank God! I'm not quite sure if that was the result of my phone call to Sheraton corporate or if FEMA stepped in after the mounting number of complaints about those fees.

Aside from that, the stay was wonderful...the place is spotless and the staff was courteous and knowledgeable.