I have stayed at the water club 3 times so far and I love it! I never had to wait for a lounge chair by the pool (some guests said that) and I am there on sat and sundays, and I got a late checkout (some said they couldn't) the room is decorated beautifully, the bed is so comfortable with many soft pillows! (I hate that all these great casinos give you hard pillows) finally someone got it right. I liked that you could place orders for things without having to speak to someone...all computerized, I love the shower with many functions and the fact they give you robes and slippers and alot of amneties. I have no complaints whatsoever.
The suite I stayed in a different week was 2 story with a private elevator, gym, spa, media room, living room, dining room, kitchen, 2 bedrooms all contemporary...absolutely gorgeous.
The bar/relaxing room is filled with palm trees a fireplace with little acloves to sit...just really relaxing and the mozzerella and tomato was great! Everyone was very friendly and helpful and the whole experience was great. I don't stay anywhere else now but there. bravo!

Visited The Water Club midweek for 2 evenings as a "girl's getaway." Several members of the group had previously stayed at The Borgata--we gave The Water Club a try, mostly so we could use the outdoor pool (people staying at The Borgata cannot use the pool facilities at The Water Club).

Check in was spotty: reservationists seemed confused and forgot to write our room numbers on our room keys. The lobby is cavernous and austere, in that oh-so-modern way. We stayed in 2 queen bed rooms: nicely appointed, but lacking amenities such as a club chair, table and coffee maker. The room itself is nicely sized, but nothing special. Flat screen TV is nice and the bed is very comfortable. Bathrooms are poorly lit--trying to put on makeup was an adventure! Overall, the bathrooms are nicely sized, but there are no tiles on the walls in the toilet area: that looks cheap. Nice plush towels and robes. Loved the L'Occitane products.

We had lunch at the Sunroom, where we waited 30 minutes for 3 salads. Finally, one was brought to us with the excuse that "the kitchen is backed up." Too bad!! We told the manager that was unacceptable and our salads were comped. (There are no restaurants in The Water Club. Everything comes from kitchen areas in The Borgata.)

Dinner at Bobby Flays was a big disappointment. The tasteless corn and lobster chowder was brought to the table without a spoon and no one bothered to bring one over. Overall, service there was mediocre.

The outdoor pool area is indeed inadequate, given the number of rooms at The Water Club. While we had no trouble getting lounge chairs during the week, pool workers told us that "the weekends have been impossible." The outdoor pool is rather plain and nondescript. The outdoor pool that borders the $300 a day cabanas is perpetually empty and lacks any decking area for additional seating. It is, in effect, a private pool for the high rollers. The indoor pool is quite attractive, but was filled with children, who are not allowed in the outdoor pools (thank goodness---the outdoor pools are SO small they would be quickly overrun by the kiddies).

Three members of our group used the spa (Immersion) at The Water Club and experienced sticker shock--(massage-$210, facial-$240). None felt the experience was exceptionally superior to the spa in the Borgata.

As a personal thing...what's up with all the uniformed security stationed at the glass doors that open on to the elevators?? It looks like a police state! Can't The Water Club dress their security people in something less austere?? It was a turn off (but the people themselves were very nice--and the elevators were quick and spacious).

Overall, The Water Club is a pretentious add on to The Borgata. It's very full of itself, yet service and amenities do not support the attitude. We paid $359 and $379 for our rooms--unless I had a comp, I would not stay here again (and it seemed that everyone else was comped!).

My friends and I went to the Water Club for a small bachelorette party for a night in July. The hotel itself is aesthetically lovely and has good amenities, but once you're checked in, there are some surprises that aren't so pleasant. We arrived at noon on Saturday and intended to spend our day by the pool which was a main attraction for us. When we arrived, we were told there were no lounge chairs available. We saw several unused chairs but the pool staff said other guests were "saving them" for use later. We asked how long they were able to hold them with no occupants and we were told "for the entire day". We were then offered some small upright chairs which we begrudgingly accepted. After sitting, we realized we were placed in the direct path of wait staff, workers doing maintenance and guests shuffling back and forth to the bathroom. It was very uncomfortable and we kept having to move our legs for passersby. We then noticed a private cabana with 4 unused lounge chairs across the pool. When asked if we could use those, we were told we would have to PAY to sit there, IF it wasn't already reserved. After 20 minutes of negotiating a less than full day fare (which was somewhere around $500) we settled on $200 for the cabana chairs because it was already 2pm. There we were given some free water and a waitress to help us but by the time we relaxed, the sun was already behind the building. We spent A LOT of money on the property the rest of our time there...casino, bobby flay restaurant, nightclubs, room service, etc. The next morning we hoped to go back to the pool early enough to get the FREE lounge chairs and spend our day relaxing before going home. When we went to checkout however, we were told we were no longer allowed to use the pool. After arguing with 2 managers and front desk staff, we were told there are no exceptions to that rule and that we would have to either pay a half day rate to stay by the pool or leave. The manager smugly said he would "allow" us to pay $300 to go to the pool until 6pm (which seemed high for a half day rate on a sunday) . Because we had no other plan, we felt we had to take it. Later at the pool we found out he was charging us the half day rate based on a SATURDAY night fee, not a sunday night fee (and it WAS sunday!). So once again we had to find another manager to rectify the overcharge which was double what it should have been. I was completely disgusted by this hotel's policy of discarding its guests once we had paid our bill or charging us more just to use the facility we had spent so much money on booking in the first place. I do NOT recommend staying at the Water Club unless you enjoy being ripped off and tossed aside like a vagrant.
On a side note, there are pool staff members named Jeff and Martin who were both very helpful and accommodating and just about the only people at the hotel who treated us well. I hope they get jobs somewhere else so they don't become tainted by this awful hotel.

We stayed for 5 nights during the grand opening festivites. For couples where one loves to gamble and other not too much, this hotel is perfect. I personally really dislike the constant cacophony of slots each time you step into a lobby or exit a hotel. The hotel is beautiful and luxuriously appointed. Absoultely THE best bed and bedding. L'Occitane products are great; and they gave you plenty. The food and ambience at the Sunroom Lounge is excellent; relaxing and casually chic. I love the feeling of being outdoors without the heat and noise. Food not too pricey for a high-end hotel and as I said; innovative and delicious. There are at least 4 pools in this hotel and I think that is plenty for 800 rooms. Most areas around pools are slippery when wet; that is why they tell kids not to run; adults should already know that. It's common sense.The spa is sensational and the view at the spa pool is magnificant. The service at the hotel was a bit spotty, but that is too be expected when a hotel first opens. It takes time to work out all of the kinks. Some hotel and restaurants NEVER get it down. I think, given the newness, the service should get just a bit of a pass. Everyone was very friendly and eager to please. Housekeeping needs a little more organization, yet when errors or omissions occurred, they promptly attended to it. The room service, basically the same menu at the Sunroom was excellent. As my husband gambles way into the morning, we love a late check-out as well, but their policy is what it is. So we just booked the room for another day and later that day went home when we were well rested and well fed. Adding to our positive experience, they sent a bottle of champagne to our room after overhearing us tell another couple that we had just gotten married a few weeks before. We had a wonderful time and plan to go back soon.