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“Disrespectful to guests that aren't family or friends” 3 of 5 stars
Review of Hotel Nueva Granada

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Hotel Nueva Granada
3.0 of 5 Small Hotel   |   Calle 12 No. 3-17 | Centro Historico y Cultural de Santa Marta, Santa Marta, Colombia   |  
Hotel amenities
Ranked #7 of 74 Santa Marta B&B and Inns
Certificate of Excellence 2014
1 review
1 helpful vote 1 helpful vote
“Disrespectful to guests that aren't family or friends”
3 of 5 stars Reviewed January 31, 2012

The hotel is decent but it is crawling with ants! While we were there, the owner threw a big party for his friends and hired an 8-piece band to play. Other guests were not invited to enjoy the music or compensated in any way for the overwhelming noise. I paid too much for the room to have such annoyances.

  • Stayed January 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 reviews from our community

Traveler rating
    65
    40
    10
    7
    2
See reviews for
22
36
26
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Novato, CA
1 review
5 of 5 stars Reviewed January 10, 2012

i was there for around 2 or 3 weeks and it was a reallly good place where u can relax and enjoy of a small but qualify hotel in the down town of the city. People were really nice to us, i was with my family, and everybody make you feel like you are at home. I highly recomend this place

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woking, United Kingdom
Top Contributor
125 reviews 125 reviews
122 hotel reviews
Reviews in 88 cities Reviews in 88 cities
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed January 5, 2012

Located only a few blocks from the esplanade the Nueva Granada is a great option in Santa Marta – Indeed if you are looking for a place that is affordable, clean, tidy and has good facilities this place is an overall winner. The manager Don Javier is a friendly and welcoming host who does his best to make his guests feel as if they are at home…A complimentary drink on arrival, library facilities, free Internet, a plunge pool in the garden courtyard and ample seating areas make this hotel/guest house a perennial favourite with travelers and tourists alike. Breakfast is included in the price and the rates are very competitive, even in high season. I´ve stayed in several places in the downtown area and this is easily the pick of them...Take care walking around at night though ;).

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 10, 2011

We arrived with a big group and were originally told by phone that we would be put in three rooms but upon arrival were told we would have to pay extra unless we all shared their large room which we did. The hotel is centrally located but the street is dark and scarry at night and appeared to have many working girls down the street. The price of the hotel is significantly higher than the Lonely Planet quoted although I was using a 2006 edition. After two nights stay we were hit for approximately $60 more because we were told we had two more people than originally counted. In short, not worth the price especially if traveling with a larger group.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
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Cartagena, Colombia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 3, 2011

We stayed with the very friendly, effective and strong team at the Hotel NG. It was extremely well maintained, nicely proportioned rooms, very clean, great breakfast, had two cups of coffee. The relaxed and focused efficiency of our concierge Jorge was to 5-star standards at a 1-star price!

Room Tip: A/C is worth it in very very humid and hot Santa M
See more room tips
  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, Colorado
1 review
5 of 5 stars Reviewed February 13, 2011

Hotel Nueva Granada is the perfect place to stay in Santa Marta if you are looking for relaxation. The staff are really friendly and helpful. It is close to the beaches, restaurants and shopping. It is an old building with an inside garden,that gives you a nice feeling every morning when you wake up with the sounds of the birds. Breakfast is included and served in the garden. Javier and Jorge are a wealth of information about Santa Marta its surroundings.

  • Stayed February 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Buenas Aires
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 24, 2011

The Nueva Granada was a great place to stay. It has professional staff, excellent standards in the hotel and the breakfast was very tasty. In a place where the humidity can soar up to 99%, the little plunge pool was a welcome relief.

  • Stayed January 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Nueva Granada

Address: Calle 12 No. 3-17 | Centro Historico y Cultural de Santa Marta, Santa Marta, Colombia
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Swimming Pool
Hotel Style:
Ranked #7 of 74 B&Bs / Inns in Santa Marta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Nueva Granada 3*
Number of rooms: 21
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