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“Its better than before!!!!” 4 of 5 stars
Review of Park Hotel

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Park Hotel
2.5 of 5 Hotel   |   Carrera 1 18-67 Centro Historico, Santa Marta 0000, Colombia   |  
Hotel amenities
Ranked #45 of 52 Hotels in Santa Marta
tampa,fl
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Its better than before!!!!”
4 of 5 stars Reviewed August 1, 2012

I was there before and this time they give me a room that they just fix and it was better that I was expecting. The room has brand new everything and it have a lot of space.

I went back to the hotel because I have a great experience before, they haven't change the lobby area but for my personal opinion is more important the room which it was very clean.

And also you have a lot of options for eating, drinking and entertainment just steps away.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 reviews from our community

Traveler rating
    10
    8
    12
    12
    10
See reviews for
8
25
3
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
London, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed March 27, 2012

Do not stay at this hotel - it is ready for demolition. The Park Hotel is totaly unloved (particularly by it's staff), run down, cold water, abandoned in certain parts.... I could go on. They are numerous nice, new hostels in the area which are far superior. We had to pay extra for a very poor breakfast - the fact they have only 3 breakfast tables for such a large hotel tells you all you need to know!

  • Stayed March 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cordoba, Argentina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 15, 2012

It has a great view of the sea, specially at sunset. The hotel is old but the rooms are acceptable. It has a nice swimming pool. The relation price-service is very good.

  • Stayed January 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 14, 2012

The post about this hotel seeming like a set from a horror film was spot on. We stayed in the annex as well. The place was very run down and the hallways were dark and dim with no interior decoration. While the room was spacious, it was furnished and decorated like a military barrack.

At night someone knocked on our door twice. There were no peep holes, so I was afraid to answer the door, especially since the hotel entrance is not gated. I stayed in Santa Marta three nights at three different places. The other two were cheaper and way nicer. Plus the concierge at the other places were able to recommend some great restaurants. Park hotel staff told me to walk along the beach for restaurants. That is where all the expensive, over priced, mediocre restaurants in Santa Marta are located.

  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed July 7, 2011

We stayed here over Christmas 2010. The hotel itself is very much a HOTEL, complete with swimming pool and gym area. Our room was spacious, with TV and minibar and ensuite bathroom. Our shower was cold but in the tropical heat of Santa Marta it is probably the best thing going!! Unless, of course, you count the excellent air-conditioning and fan (yes, it has both!). As far as I know there are a few rooms which have private balconies, if not there are a few good sized communal balconies which are great to sit on and try and catch some breeze! The hotel is literally opposite Santa Marta´s beach, which isn´t the best, but is very close to other beaches which are cleaner. Close to the city centre and shopping areas, bars and nightlife too.

  • Stayed December 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Top Contributor
81 reviews 81 reviews
81 hotel reviews
Reviews in 66 cities Reviews in 66 cities
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed March 17, 2011

The hotel is located in Santa Marta center. The beach is not fine at all. The rooms are not good. No water at all at shower. The pool is not nice. The only good thing about this hotel is the very good behavior of staff specially the manager.

  • Stayed December 2010, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tampa,fl
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 18, 2011

This is my 3rd time in this hotel and I was surprise when I arrived because they changed the main entrace and it looks nicer than before. Every time that I have being there I noticed something new in the hotel, that shows that the owners are interesting in a good service to the customers. And the people that are working in the hotel are always ready to go the extra step for customer satisfaction.

The location can't be better in front of the ocean, the marina, great restaurants, cafeterias, shops and the Gold Museum in a walking distance makes this hotel a prime location!!!

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel

Address: Carrera 1 18-67 Centro Historico, Santa Marta 0000, Colombia
Location: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 52 Hotels in Santa Marta
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Park Hotel 2.5*
Number of rooms: 85
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