We stayed for a week in the beginning of June and really enjoyed our stay. The staff were very good and we have no complaints about reception. We were in the old part but the room was clean and tidy and well serviced. We did find the beds too hard for us but still slept well.
Would not rave about the food but we only ate on site a few times because we had a rental car and like to explore. Very happy with the variety of pools and the security of the premises over all.
It was a good base for us to go to Tayrona Park and other interesting spots in and around Santa Marta.
On a final note which I will cover on another post under rental cars, we had a small dispute and our hotel staff were fantastic. We do not speak Spanish but with our phrase book and the staff who did not speak English we had no problems at all. There were English speaking staff as well,just not many. The one point that did annoy was a nightly insurance charge, this was our first visit to Colombia so maybe it is the norm. Considering we take out fully comprehensive insurance when we travel to cover all eventualities this felt like a ripoff.
- Official Description (provided by the hotel):
- Between the mountains and the Colombian caribbean sea you find Santa Marta, the oldest city in South America. In the middle of this tropical paradise and its charm is Zuana Beach Resort. This five star resort offers privileged landscapes and amazing tourist activities that allow relaxation and recreation of its visitantes. In Zuana you can have it all, the best beaches, great service and exclusive accommodation, which makes this the ideal destination to visit and enjoy. ... more less
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- Also Known As:
- Zuana Beach Hotel Santa Marta
- Zuana Beach Santa Marta