The hotel is located in an excellent area, near stores, restaurants and to the BEACH!!. The service was great, the food was incredible, I had the opportunity to speak with the chef who was a friendly person and a good listener. I like the activities and programs for adults and children. The company in charge of the programs and activities for the guests did a great job.!!.one of the activities for adults was disco night, nice discotec and close to the hotel, you can walk from the hotel to the disco, they also celebrate the novena to NINO DIOS, and the kids were the guests to the novena. After the novera we had some snacks served before dinner time... They treat you like a family. All meals were excellent, you had everything available to eat, including WINE for dinner, all kind of juice, meats, soups, salads, desserts etc.. .
I stayed with my mother in a huge room with an excellent view to the beach! Also the rooms were cleaned every day. If you report a problem with the TV or in the bathroom, a maintenance is sent immediately to take care of the problem. Even if you get sick and need a Tylenol, the employees offer to get it for you at the drugstore locted on the corner of the hotel.
The only inconvenience we had with the hotel was on the first day we had to wait too long for the room, you have to speak for yourself and remind them that you are still waiting for the room.. they should have a better system to clean the rooms on time so the guests don't have to wait hours. ... even though, I will go back to San Andres and will stay in the same hotel - Casablanca-. The customer service at the counter was very good, if you need directions to get to a certain place, they give you word by word how to get there. One thing we like most, it was the quitness at night, regardless how close the hotel is to downtown, still you sleep great and don't hear the noise from the cars or the motorcycles. .During the stay other hotels tried to offer you better deals and easier ways to reserve with them, they even invited us to stay there for a day so we can compare with Casablanca, but we didn't want to waist our time going to other hotels and check it out, our plan was to enjoy San Andres, besides why to bother.. if you are staying in a hotel that provides everything and more than you will like to have.
Next time that I will go back will be with my family, I heard the deals are much better as a group...
If you are planning to go to San Andres, please do so, and do not hesitate to ask for Casablanca Hotel .. AH! best times to go there... December, January, Easter week and June before the rain season starts. Don't go in February or March, the beach is not promising as the other months of the year. Have Fun and Enjoy It.. San Andres is Beautiful...
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- Also Known As:
- Casablanca Hotel San Andres Island