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Royal Decameron Aquarium: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 81 reviews
81 Reviews
5.0 of 5 stars
23
4.0 of 5 stars
31
3.0 of 5 stars
15
2.0 of 5 stars
7
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 20 hotels in San Andres Island
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  • Rooms: 250
Description: 15 buildings, 3 floors, each, with 6 rooms per floor - Located near sea. This description is based on information provided by the hotel.
Address:
Avenida Colombia 1-19
San Andres Island
Colombia
Check Rates: $216 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Royal Decameron Aquarium

( 6-10 of 81 )
“up setting”

Royal Decameron Aquarium

Mar 5, 2008
0/3 found this review helpful

when you book into a resorts like the san andres resorts owned by the decameron chain you think you are getting your moneys worth.
Un fortunetly you get noise like at the Los delfines until 4.00am from the street bars, airconditioners that dont work effectly and cold showers through out the day . When you complain it doesnt matter you just have to deal with it.It says at their bar at Los delfines relaxing and quiet resort ,what a joke.You can ask anyone who was at Los delfines during dec27-jan3/08 that was not the case .
The food was no shake either and you had to book your whole week ahead to get to other resorts or you eat dinner were ever they find you a spot.
We asked to be moved to the aquarium resort no 9 building, so they did and then put us near the building that was underconstruction using jack hammers all day ,so they played the music so loud to lesson the noise.
We had a mouse visit our room also for we were on the ground floor, at least the shower water was hot.
When i complained that we need help for my sister was ill , they had no oxygen at the aquarium hotel , we got the nolitours representative to ask the dive shop at the aquarium for some oxygen for my sister had been diving that week. I had a hassel getting it so be aware you divers , have your own equipment and belong to Dan to get you out of there if you have a diving accident of any kind. No matter who you dive with on the island.
I asked nolitours if i could get a refund for this trip when i got back to ontario, said i didnt complain enough on paper so do fill out your reports , with every thing on them at the resort you are staying.I did at the Los delfines , but of course they didnt produce this one . I just go fed up with complaining and getting no were.
the people that work at the resorts are great , but they dont own the resorts like the decameron chain. I know i will never ever stay at a decameron again ,if i go back to columbia i will stay were the columbians stay . I will bring all my own dive equipment and i always belong to dan emergency evacuation , for diving incidents.
I feel people should complain to the canada tour operators for they sell the product, and it will help them to see were the improvements need to be made surely they need it.
I travel a great deal and have never been treated so poorly, i would not recommed staying at Los delfines or the aquarium on san andres island columbia.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresaOntarioCanada's Summary
Date of Stay: December 2007
Member since: March 05, 2008
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Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“ya gotta luv it”

Royal Decameron Aquarium

Feb 26, 2008
0/1 found this review helpful

arrived here feb.07 had a great time food was good weather very good and the hotel itself was beautiful as we were in tower 11 on the ground floor what a view.The employees at the hotel were helpful and the staff were always there trying to make your stay a happy one.We suffered a tragedy there though as my father in law suffered a fatal heart attack and with out the help of the noli rep CHRISTINE i know we could never have gotten him back home.Anyways i would highly reccomend this hotel

  • This TripAdvisor Member:
    • Liked — location of the hotel and view from the room balconey
    • Disliked — everything okay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
traveller123Hamilton's Summary
Date of Stay: February 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 50-64
Member since: February 26, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The safe way to taste a part of Colombia”

Royal Decameron Aquarium

Save Review
3 of 5 stars
montréal
Feb 25, 2008
4/5 found this review helpful

Celebrate the New year 2008 at this hotel.

The trip to the hotel is short and funny. Taxi with the open trunk, 5 in the car...

Check-in went smooth. got to pay for the safebox. got a 3rd floor in a tower with oceanview. We were at the opposite side of the construction at the hotel. It did not bother us. Were 4 and got a communicating room.

Rooms smell very bad, same for our clothes after one day in the room. It took all the humidity odour. It's written not to flush paper in the toilet but never saw anyone taking off the garbage in the room, so as many other, we flushed the paper... There is a fridge but they provide only a 5 litres of water because it is not potable. The room is ok but no more than that. No fancy supplies but it is clean. Bed was ok but not that comfy. The tower is not very well "soundproof" at 2h00 am we passively assist in a conflit.

The hotel seems to be old and need a little bit of "love" / paints.

Nolitours consider this place a 3* + or 4* ... we consider the place a 3* or 3*-.

Differently to other destinations, this one give the opportunity to talk with people from other countries (Peru, Chile, Argentina, Costa Rica... ). Not only USA and Canada.

Food was good but not excellent. Fruits were absolutely excellent ; got the best mangos and grenadillas there. The new year's Eve evening was ok but no more.

Got a special buffet but not as fancy as other places. Got a music show but the sound was too high and the quality of sound so bad. They served champagne at midnight.

A la carte reservation was a total mess... book 24 hours in advance to your hotel and 48 hours for the other Decameron. The bruja at the Aquarium was the best. Got little problem with the Patio... fish not cook, beef like chewing gum... the waiter was more discourage than us. THe a la carte at the beach club was a bad surprise. We understood it was possible to have lobster which was not the case.

Cigarettes are included... if you dont mind wich brand it is perfect.

Watch out for the show by the pool. Got something like javel on my short... it has been discolored. Show was not impressive.

The hotel is near "downtown". 5 to 10 minutes by foot. Can stop for a drink at Decameron Delfines.

Got a nice dinner at Nikko's beside the hotel. Good service, good lobsters, good atmosphere.

Had a good security feeling at this hotel and on the island.

Snorkeling was cool in the natural pool at the hotel. Just behind the stairs... so much fishes!!! So nice!!

Snorkeling was cool elsewhere. Nice rays... and baby shark further on the small island near the Marazul hotel.

In aquarium, you feel almost like in jail. The fence is easily seen. Because the hotel is over the water, you are force to walk all together on the same trail ... following the leader!

Were lucky not to have water in our room. Dont know if it comes by the roof or what but many travellers got a couple of inches on their floor.

Hot water was not always available for the shower.

All in all, it gives the possibility to visit a part of Colombia safely. Watched 2 minutes of TV and were talking of FARC, terrorists who destroyed a building, violence in colombia... closed the TV and walk safely in san Andres.

Staff: mostly friendly. Smiling, kidding around.. slow services for drinks even if we always tip.

Excursions are available at a very good price. Massages were really cheap. Not the best but for the price it was nice. Horseback riding was not for beginner. The trail was not large with trees on the side of fence... It was my 3rd horse ride and my legs keep memories... Absolutely need long pants... not for the horse itself but for the trail.

Island tour was great because of the guide... beautiful place. THe pirate visit was a trap and a waste of time.

Johnny Cay was great. A real south beach. Need to take the boat... and good luck to get off and get inn the boat. Need to jump in jump off while the boat moves with the waves.

Eco-tour was good either with the Coast Guard got us. The guide was stressed... he asked us to put the flotation belt... but too late. Finally the Guards were unhappy because the boat was going into the mangroves. They finally accept to let us go with no problem for us (who knows what happen later for the guide...). It was a nice contradiction because few minutes ago the guide was so "sad" because nobody take care of the reefs and natural sites even if the island is part of the UNESCO...

San andres is considere a safe place but... there is a jail with more than 200 people from steal to murder. Can visit the rastas only with a local and with no values. Leaving the Rocky Cay by night, the security guide of Decameron insist to come with us to stop a taxi by the road. He insist and was shy to say the place is not that safe. Saw many polices, army guys, security... the maximum we saw was on january the 1st for the new government. Someone report two fights on the beach downtown. 2 girls and 2 men with knives. Even with all those warnings, we consider this place a safe one.

San Andres do not offer many beaches... but the ocean there is so nice. The approach is not always nice but once in the water.... it is an other thing.

Shopping was very cheap there (cigarettes, alcool, shirts, jewels, CD's... ).

Consider myself lucky for the trip but would not go back.

  • This TripAdvisor Member:
    • Liked — location, fruits
    • Disliked — odours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guil46's Summary
Date of Stay: January 2008
Member since: March 11, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Terrific !!!!”

Royal Decameron Aquarium

Save Review
5 of 5 stars
north bay, ontario - canada
Feb 16, 2008
4/4 found this review helpful

Well I can't really expand too much on what has already been written about this resort. As our second trip to this island, I can only add that once again, we were not disappointed. It was wonderful to see familiar faces and the same happy employees from last year. There is nothing this resort wouldn't do for their guests and again, we were treated like family. Service was excellent, food was excellent and even though hubby was ill (cold/congestion) we did enjoy our visit immensely. Nelson provided wonderful dives and didn't disappoint in the least. We also did a tour swimming with the stingrays. If anyone wants an exciting adventure, this is it!!!!! What a thrill it was feeding and swimming with the rays and even got to see a nurse shark. We were going to book with Mario until we talked to Raoul (from the Aquarium Dive Shop) and he gave us a good price and the most wonderful experience possible. What was great about Raoul is that he only took out 4 of us so we got individual treatment and our time was not limited - we swam as long as we wanted!!! So if interested, I would highly recommend talking to Raoul and what he can offer you - he is great !!! The weather was hot, hot and hot, wonderfully breezey ..... the beer was cold ...... the water refreshing. What more could a person want? No complaints about the food whatsoever. Rockey Cay was terrific as well as dinner at the San Luis - although it was so noisey in that restaurant we didn't linger too long. Seafood restaurant at the Aquarium - top notch!!!! Any questions, don't hesitate to e-mail......selectivedi@yahoo.ca.................until the next visit........Pat & Diane, North Bay Ontario

  • This TripAdvisor Member:
    • Liked — ocean view
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
selectivedi's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: November 14, 2004
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Looking forward to going back.”

Royal Decameron Aquarium

Save Review
5 of 5 stars
Niagara Falls, ON
Feb 16, 2008
1/1 found this review helpful

This was our first time at this resort and we had a fantastic time. We had a few minor complaints, e.g., construction at the pool site, no pads on the lounges, not a large variety at the buffet but what food we had was great. We had no problems booking reservations for any of the other restaurants. We loved the versitility of the whole resort. The different resorts you could go to, enjoy their beaches, pools and all other amenities. The view from our room was amazing and the turquose water was something else. What more could you ask for. We are definitely looking forward to going back but for two weeks or more the next time.

Will post pictures later. Have some great shots.

  • This TripAdvisor Member:
    • Liked — The view from our room - amazing.
    • Disliked — The small washrooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bongo64's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: February 16, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
I recommend this hotel for:
People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $216 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Royal Decameron Aquarium

( 6-10 of 81 )
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Royal Decameron Aquarium Also Known As

Address: Avenida Colombia 1-19, San Andres Island, Colombia