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“Poor sanitation of food, got really sick and only ate there, no free wifi, low quality bad attitude service” 1 of 5 stars
Review of Hotel Portofino

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Hotel Portofino
3.0 of 5 Hotel   |   Avenida Providencia 1-115, San Andres Island, Colombia   |  
Hotel amenities
Ranked #24 of 37 Hotels in San Andres Island
Lake Worth, Florida
Top Contributor
113 reviews 113 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
38 helpful votes 38 helpful votes
“Poor sanitation of food, got really sick and only ate there, no free wifi, low quality bad attitude service”
1 of 5 stars Reviewed May 31, 2013

Stay here as part of package deal from Cali travel agent, but poor choice, Poor sanitation of food, got really sick and only ate there, no free wifi, low quality stay and products and very bad attitude service from front desk. WE had termites int he first room and the AC didn't work so they had to change us to a new room, a little better, not safe or secure, good location for the most part, just a cheap less than one star hotel, not even hot water here.

Room Tip: Ask for newer remodeled room, others with wood beds have termites
See more room tips
  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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119 reviews from our community

Traveler rating
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50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
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Additional Information about Hotel Portofino

Address: Avenida Providencia 1-115, San Andres Island, Colombia
Location: Colombia > San Andres and Providencia Department > San Andres Island
Amenities:
Beach Restaurant Swimming Pool
Hotel Style:
Ranked #24 of 37 Hotels in San Andres Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Portofino 3*
Number of rooms: 13
Reservation Options:
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