We had planned to stay for a week but after we encounter a "Hot water Fee" and very rude service, we packed up and left. Even the manager was confrontational and crude!!!! We have traveled the world and he was unaffected when we stated we would post our bad experience online. This place has a great location but beware the hidden fees and discontent once your credit card is run!!!! The management could care less about any service concerns and they require you leave your room key at the desk, something we were unwilling to do with our valuables vulnerable!!! Stay Clear of this hotel!!!!!!
- Official Description (provided by the hotel):
- Portobello - at the best beach of San Andres. 10 minutes from the airport, 2 blocks to the center. Nice restaurants nearby, supermarket round the corner. Clean rooms with air-condition, fan, mini-bar, cable-TV, telephone, optional ocean-view, laundry-service available. Spacious bathrooms with hot-water-shower. Reception, with alarm, 24h occupied, tour bookings, safe available. Enjoy your vacation at the Portobello Hotel. ... more less
- Also Known As:
- Portobelo San Andres Island