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“They Bill you for "security"” 1 of 5 stars
Review of Leblon Suites Hotel

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Leblon Suites Hotel
3.0 of 5 Hotel   |   Carrera 42 A # 1 Sur - 125 | Sector Oviedo, El Poblado, Medellin 0000, Colombia (Formerly Leblon Suites Estilo Ejecutivo Suites)   |  
Hotel amenities
Ranked #40 of 91 Hotels in Medellin
Milwaukee, Wisconsin, United States
1 review
5 helpful votes 5 helpful votes
“They Bill you for "security"”
1 of 5 stars Reviewed July 29, 2012

Nice, clean hotel. But at the end of my week stay they billed me 250,000 pesos, approximately $150 USD, for among other things, "security." My friend stayed the night in the hotel with me twice, they charged 30,000 pesos each time, plus they charged her for a breakfast she did not eat, plus security. They charged each occupant a security fee. Needless to say, ask upfront that all charges are included in the price of the hotel. They also bill you for water use! Stay away from those thieves

  • Stayed July 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Natalia U, Director Comercial at Leblon Suites Hotel, responded to this review, July 31, 2012
Dear Guest: We lament your comments, but we want you to clarify that you are called “safety”.
It corresponds to the additional charge by Hotel Assurance, Wich It’s clearly specified as: not included in the fare; in section “policies and fees” from the web page where you did your reservation.
Your reservation was for two people so any people should be charged in an independent way.
Our fare for additional is for $40.000 COP with breakfast included. If it is consumed or not, it depends for each people.
The water that you are talking about corresponds to the canned water, wich it is a product of minibar wich has a charge.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    7
    9
    0
    0
    1
See reviews for
3
Couples
0
4
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
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  • French first
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English first
Las Vegas, Nevada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 12, 2011

Great location on the Pablado strip and adjacent to La Strada with its' collection of bars and restaurants. Spacious room with a small kitchen and while they do not offer a gym, they provide you a pass to a nice facility which is 4 or 5 blocks away. Great staff and a terrific breakfast. All in all a very nice experience. Only negative is the noise from La Strada though that can be minimized with a room facing the rear.

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
delhi
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed March 30, 2009

I went to Medellin in the month of June, 2008 and my company had booked me and my colleagues in Hotel Leblon. Leblon is right in the center of the city in Medellin's uptown area called El Poblado.

Staff here is very very cordial and warm. You could ask for anything on this earth and they will do their best to arrange the thing for you. Most of the staff doesn't speak english but the receptionists do speak a lot of english. You can route your orders through them and they oblige every time.

Rooms are good with a big nice balcony though there's not much of a view. Try to opt for the room on the side away from the main road as rooms towards the main road can get a bit noisy during the day because of the traffic. Every room has an attached pantry stocked with utensils, microwave, hot plates, etc. etc. Infact the pantry is big enough to be called a kitchen only and not a pantry.

The only thing I did not like about the hotel is that the rooms are not well lighted. They appear slightly dark which is ideal for a honeymoon couple but not for a business traveler and the bathroom would have been much better with slightly more space. They did provide a wireless internet connection but the speed was not all that great.

No idea about the cost as the company paid :)

  • Stayed June 2008, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leblon Suites Hotel

Address: Carrera 42 A # 1 Sur - 125 | Sector Oviedo, El Poblado, Medellin 0000, Colombia (Formerly Leblon Suites Estilo Ejecutivo Suites)
Location: Colombia > Antioquia Department > Medellin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #40 of 91 Hotels in Medellin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Leblon Suites Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
Suites hotel for corporative lodging, totally renewed in 2007 to offer our guest an excellent service. Located in the financial, commercial and prestigious area of El Poblado in Medellín. ... more   less 
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Also Known As:
Leblon Suites Estilo Ejecutivo Hotel Medellin

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