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“Excellent value and a good place to stay” 4 of 5 stars
Review of Dann Carlton Medellin Hotel

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Dann Carlton Medellin Hotel
4.5 of 5 Hotel   |   Ave el Poblado, Cra 43 A No 7-50, Medellin 6100, Colombia   |  
Hotel amenities
Ranked #15 of 87 Hotels in Medellin
Bogota, Colombia
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Excellent value and a good place to stay”
4 of 5 stars Reviewed October 15, 2013

The Dann Carlton is well located only 5-10 minutes walk from several bars and restaurants and was also good value. The hotel is certainly not 5 star as claimed but may be 4 stars by european standards.

The staff were very nice and the hotel was clean. The rooms would benefit from some modernisation but this certainly wouldn't put me off staying there again.

We arrived on a Saturday and stayed for 5 nights. During the weekend the pool area was busy but the staff are there to serve drinks and food. During the weekdays we had the pool to ourselves which was great.

The hotel has a well equppied gym and steam room and the buffet breakfast was good.

For location, value and service I would recommened this hotel.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dann Carlton M, Director General at Dann Carlton Medellin Hotel, responded to this review, October 31, 2013
Google Translation
Nos llena de inmensa satisfacción su evaluación sobre los servicios del hotel, somos privilegiados de estar en una ciudad tan hermosa de amplio crecimiento económico y bendecidos por un clima excepcional, todos estos factores combinados con nuestro maravilloso hotel hacen una experiencia inolvidable, contamos nuevamente con su visita !!
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146 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed October 7, 2013

the hotel is in a great location i must say some of the staff are phenomenal, but for a self named 5 star best hotel in Medellin is a lie, the rooms are compared to a cheap motel, the smell of marijuana thru the hotel and floors are horrible, the rooms don't include an iron or board common now executives would think this hotel is the best are you serious? the bathroom the curtain is plastic filthy put in mind we stayed in 4 different rooms in the same hotel different floors, the shower knobs horrible, i must say very nice pool and some of the employees go out there way but other then that is definitely horrible wouldn't recommend and definitely wont stay no more

  • Stayed October 2013, traveled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dann Carlton M, Director de Relaciones Públicas at Dann Carlton Medellin Hotel, responded to this review, March 5, 2014
Google Translation
En nombre de la Familia Dann Carlton Medellín, le expresamos nuestro mensaje de agradecimiento por sus comentarios acerca del servicio de nuestro Hotel, ellos son los que nos motivan día a día a brindarle un servicio con mayor amabilidad y excelencia.
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Khartoum, Sudan
Top Contributor
50 reviews 50 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 30, 2013

$100 a night including breakfast for a double room was excellent value for a proclaimed 5-star hotel. Very plush décor in the public areas, and a fine restaurant that extended outside to a balcony with a lovely view over the city and the mountain backdrop. The restaurant staff were very courteous and helpful, and the A La Carte dishes were delicious.

The standard room was standard! Great shower, comfortable bed and balcony with a view.

Main criticism is the breakfast, but it seems that the Dann serves a typical Colombian buffet, whereas I expected an international one. Cereals and fruit are OK, but the hot food selection is uniformly anaemic in shades of yellow and brown, including wholly unappetising rice cakes and tasteless slices of cheese: no tomatoes, bacon or mushrooms, and no salad items.

Location not ideal, being a 6,000 peso taxi fare to the nearest Metro station (Industriales), and a 15 minute walk to the nearest mall for decent coffee. A word of warning: be vigilant with the taxi drivers because some will take you to the other Dann Carlton hotel 10 blocks away, and some will miss the turning off the main road. On two occasions our fare increased by 50% because of these mistakes.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dann Carlton M, Director General at Dann Carlton Medellin Hotel, responded to this review, 3 weeks ago
Google Translation
Cordial Saludo Sr Michael Agradecemos sus amables comentarios sobre su estadía en el hotel esperamos tenerlo pronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saumur, France
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 27, 2013

First time in colombia and first time in a 5stars hotels. I guess it's more like a 4 stars in Europe but still the staff was very friendly. If you look lost for not even 30 seconds, you can be sure someone will come to you to see if you need help. The only bad thing is that very few staff members speak english.

the rooms were really nice. It's really safe there, even if having police officers at each elevators can be a little scary at first. The pool is beautiful and the breakfast is very good with a lot of choice. I recommend this hotel

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dann Carlton M, Director General at Dann Carlton Medellin Hotel, responded to this review, 3 weeks ago
Google Translation
Cordial Saludo Sr Nicolas, Gracias por sus comentarios acerca del hotel esperamos tenerlo de nuevo.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dann Carlton Medellin Hotel

Address: Ave el Poblado, Cra 43 A No 7-50, Medellin 6100, Colombia
Location: Colombia > Antioquia Department > Medellin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Medellin
#5 Luxury Hotel in Medellin
#6 Spa Hotel in Medellin
#9 Romantic Hotel in Medellin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Dann Carlton Medellin Hotel 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
We count with 200 rooms, 16 deluxe suites, and 9 conference rooms with capacity for 20 to 700 people, Italian restaurant, and international cafeteria, Lobby Bar, Revolving Bar and The Parisian Coffee Shop. Also, a commercial area with travel agencies, Business centres, Ladies Boutique, Financial Services 24 hours a day, swimming pool, Turkish bath, Jacuzzi, gymnasium, esthetics room, beauty parlour and barber's shop with all the comfort of a five star “deluxe collection” hotel. ... more   less 
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Also Known As:
Medellin Dann Carlton Hotel

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