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“good option in Medellin” 5 of 5 stars
Review of Four Points by Sheraton Medellin

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Four Points by Sheraton Medellin
3.5 of 5 Hotel   |   Carrera 43 C 6 Sur 100, Medellin, Colombia   |  
Hotel amenities
Ranked #9 of 91 Hotels in Medellin
Montreal, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“good option in Medellin”
5 of 5 stars Reviewed March 30, 2012

Eventough is not one of the newest in town still is the best from all the hotels I have tried in Medellin. To start with this hotel is one of the few that offer nice, soft, comfortable beds in Medellin. Service is excelent the same as the food at the restaurant. Room service is very efficient and with good quality too. The gym facilities apparently are being renovated because right now is just a small room. That is all this hotel needs to make it a very good choice in Medellin. Pool is a little bit disapointing; is facing a shopping mall so no privacy.

  • Stayed March 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, August 22, 2012
Dear Guest.

Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.

I want to tell you that since July opened our new Rituals Spa with massage services, wet area (sauna, steam room and jacuzzi) and gym, as this area was in remodeling processes in the first half of the year.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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196 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Bluffton, South Carolina
Top Contributor
157 reviews 157 reviews
24 hotel reviews
Reviews in 36 cities Reviews in 36 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 2, 2012

Service could not have been better. Great central location, yet quiet. English speaking people on staff.

Room Tip: Not certain, but all rooms in a given category are probably equal.
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, August 22, 2012
Dear Guest.

Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed January 31, 2012

Four Points are Starwood's mid class hotels. So, it might not be the most luxury hotel, but this is the best hotel in Medellin. And many reason to make this property the best. Very friendly, top notch service, personal. House keeping are spic and span and available even after 6pm. The room is good size, very good lighting (I hate the room that is so dark and can't see anything after dark!), thermostat control for A/C works sensitive & perfect (you know, more places have A/C that is either too hot or too cold!), shower head sprays even, hot & cold water is smooth control, bed is sooo comfy. Nothing flashy. No gimmick. But this is a solid hotel where they maintain vital points of comfortable hotel.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, August 22, 2012
Dear Guest.

Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.

I want to tell you that since July opened our new Rituals Spa with massage services, wet area (sauna, steam room and jacuzzi) and gym, as this area was in remodeling processes in the first half of the year.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Panama City, Panama
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 12, 2012

I´m a Gold SPG Memeber, and this is not Sheraton´s best / Newest hotel, but it is the best hotel for Medellin.

Medellin is a city known for a lack of good international Hotels. Same as Bogota, but Bogota now have under construccion Many International Hotels. I Travel to Medellin 10 times a year for 3 years already, and all local hotels have their goods and bads, the problem is no Standard. I would consider them all Boutique hotels, some are really lousy, others like San Fernando Plaza are very good.
What this hotel offers is an international Standard and an Excellent service.
Hotel is not new. Loby is nice but small. breakfast is good, a bit lacking in selection.
rooms are nice, they have a 90´s look.
The bed is Excellent, as well as the pillows. This is something imposible to find in Medellin. Usually all local hotels in the city have hard beds.

Hotel is connected to the OVIEDO shopping mall, from inside. that is a plus.
The Santa Fe shopping mall (highly Recomend) is 2 blocks away. Excellent Location.

But Again, what this hotel offers is an international standard. And to frequent flyers, that means allot..

Room Tip: rooms on the first floor have a large balcony, but no view. It looks at the parking lot wall. If yo...
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  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, August 22, 2012
Dear Guest.

Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our service.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York, NY
Top Contributor
54 reviews 54 reviews
52 hotel reviews
Reviews in 46 cities Reviews in 46 cities
150 helpful votes 150 helpful votes
3 of 5 stars Reviewed January 9, 2012

Having never before stayed in a "Four Points," I did not have particular expectations for this hotel, but chose it for its location (in Poblado, adjacent the Oviedo shopping mall) and the fact that it required few Starwood points. It was an adequate option though hardly luxurious.

Location: Very good location, extremely safe, next to the Milla de Oro. I'm not a fan of shopping malls, but having this one here was quite convenient. There is an upscale grocery in the mall basement, a Juan Valdez coffee within, several eateries (including Creps and Waffles, a great Colombian institution), and a movie theater, plus banks and shops.

The room was clean and adequate, though the decor was quite dated and stale. There was a hideous suede-looking sofa in the corner of my room that must have been out of a 1970s set. (It was, however, clean.)

The breakfast at the restaurant was quite good, especially on account of many fruits that are exotic for the North American traveler.

There is a tiny gym in the hotel but it is not adequate. I walked two blocks away to a very good local gym that cost only CO$10,000 (about US$5) for the day.

The internet functioned well and was free.

The hotel staff was accommodating, though note that virtually no one spoke English.

I now know what to expect of Four Points -- nothing fancy, dated decor, but safe, clean and decent location.

  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafael H, Director General at Four Points by Sheraton Medellin, responded to this review, August 22, 2012
Dear Guest.

Receive a cordial greeting and the best wishes from Four Points by Sheraton Hotel in Medellin.

Thank you for choosing our hotel for your visit to our City, at the same time, we would like to thank you for your wonderful comments on TripAdvisor web page. Your reviews are important to improve every day the quality in our services.

I want to tell you that since July opened our new Rituals Spa with massage services, wet area (sauna, steam room and jacuzzi) and gym, as this area was in remodeling processes in the first half of the year.

We hope you visit again our hotel and our city, "the city of the eternal spring".

Best regards,

RAFAEL GUILLERMO HERRERA H.
General Manager
Four Points By Sheraton Medellin Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guayaquil
Top Contributor
84 reviews 84 reviews
43 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 18, 2011

Is an average hotel, no bad but honestly I expected more from a Fourpoints

  • Stayed October 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama
Top Contributor
101 reviews 101 reviews
44 hotel reviews
Reviews in 29 cities Reviews in 29 cities
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed October 10, 2011

This is by far one of the best experiences in staying at a business hotel for a vacation. Business hotels have always been my first choice to stay when traveling, even if its not for business as they tend not to be large hotels. This is important. This hotel offer you all the ammenities as expected, breakfast included, free internet, private meeting area, great security, knowledgeable front desk staff, including Luis and many more, from bell staff, to restuarants to housekeeping, and is centrally located next to one of Medellins major shopping centers that is approached through the hotel. There are banks, restaurants, wide varitety of shops at your convenience.

The great news is this hotel was remodeled in 2010 and the room was wonderful, a suite with an open terraced balcony, with a live orchid plant on the patio table and a commanding view of the valley to experience the ever evolving city. This is a SPG property with more than 860 participating hotels and resorts in 95 countries. It was my first time to participate in the SPG Awards program. The super news is, if I did not have awards to benefit my stay, I would gladly pay the going rate to stay in this Super Hotel. Should I return to Medellin, this would be my hotel of choice!

Room Tip: Treat front desk with honor, and the odds of have a wonderful stay increase significantly
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  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Medellin

Address: Carrera 43 C 6 Sur 100, Medellin, Colombia
Location: Colombia > Antioquia Department > Medellin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Medellin
#5 Spa Hotel in Medellin
#5 Business Hotel in Medellin
#11 Romantic Hotel in Medellin
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Four Points by Sheraton Medellin 3.5*
Number of rooms: 123
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Also Known As:
Four Points By Sheraton Medellin Hotel Medellin
4 Points By Sheraton Medellin
Sheraton Medellin
Four Points Medellin
Medellin Sheraton
Medellin Four Points

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