The staff at Alfiz does not comprehend basic customer service though this is a boutique hotel they rate their services to that of a 5 star however I'd have to say that the services are not even close to a 3 star property the only thing that goes on their favour is the location else the place is quite a disappointment
- Official Description (provided by the hotel):
- The Alfiz Hotel is located in a XVII century colonial house in Cartagena's historical quarter. It´s situated between the city´s two oldest squares, close to the cathedral and governor's palace.Consequently our guests may find high-class colonial features in its interior. The restoration and decorative design of our eight rooms take in to account the most important periods of Cartagena's history in order to provide a stylish getaway and encounter with Colombia's historic city. ... more less
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- Also Known As:
- Alfiz Hotel Cartagena