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“Stay in this Hotel!” 5 of 5 stars
Review of Hotel Boutique Bovedas de Santa Clara

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Hotel Boutique Bovedas de Santa Clara
4.0 of 5 Hotel   |   Calle Del Torno, Cra. 8 No. 39-114 | Centro Historico, Barrio San Diego, Cartagena, Colombia   |  
Hotel amenities
Ranked #38 of 118 Hotels in Cartagena
New York City, New York
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
29 helpful votes 29 helpful votes
“Stay in this Hotel!”
5 of 5 stars Reviewed January 23, 2013

I just got back from a stay at the Bovedas and Sofitel.

Stay in the Bovedas. You get to use the Sofitel's pool, spa, restaurants, bar... and then walk across the street to a gorgeous boutique overlooking one of the most gorgeous parts of the wall and sea.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    61
    20
    6
    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Brasilia
Senior Contributor
30 reviews 30 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed December 5, 2012

Nice boutique hotel with 18 rooms only. Service is not as "stuffy" as the Sofitel Santa Clara and duplex rooms are great for a family with little kids (Upstairs: bed + full bathroom upstairs. Open plan downstairs: bed + full bathroom + narrow terrace + small kitchen corner w/ table and chairs).
I have personally visited a variety of rooms at the Sofitel and I feel most categories (except the newer Junior Suites) are quite outdated (although they claim having been refurbished).
At the Bovedas you get the best of both worlds: a new, modern and spacious room with access to the best pool in Cartagena (the one at the Sofitel). Bovedas is across the street from the Sofitel but you have to walk about 3 min to get to the main door of Sofitel.
Breakfast lacked a little bit and the small buffet was self-service.

Room Tip: Price was better contacting directly the hotel.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, December 11, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara. Your comments make us work harder every day, to provide our guests with the best service.

Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 13, 2012

A charming boutique hotel in an beautiful old building with windows or balconies fronting on ocean. Access to all the facilities of the Sofitel Hotel de Santa Clara, across the street, at a more reasonable price. The staff could not have been more pleasant, efficient, and attentive. My traveling companion needed a doctor at on point, and they handled everything without any fault. I cannot recommend more highly.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, December 11, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara. Your comments make us work harder every day, to provide our guests with the best service.

We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 13, 2012

Hotel was nice. Very up class of guests. All the amenities were accross the street at the Sofitel de Santa Clara . The pool ,the spa & resturants were superb. The staff could not of been more helpfull.Weather called upon to secure a tour of the volcon , or as simple as getting a bucket of ice ,the staff was there to serve. Had a great time.

Room Tip: Corner suite had balcony.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, December 11, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara and your first stay in Colombia. Your comments make us work harder every day to provide our guests with the best service.

We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed November 12, 2012

Maybe we were expecting more value for our money but when six nights' accommodation costs you more than £2200, something was wrong.

The hotel is well situated - and its greatest advantage is that you can use the beautiful Sofitel facilities. The Sofitel has a lovely pool area, lovely Spa and nice bar (although the staff at the Sofitel could have been more "on hand" to take drink/food orders at the pool). The only reason we didn't stay at the Sofitel was because there was a lot of construction work going on - it was quite noisy.

The Hotel Bovedas is a 2 minute walk from the Sofitel. Our room was comfortable, good quality linens, but smallish bathroom - and there was no bath. It had free WiFi and came with breakfast - the banana bread was delicious - but the cooked part of the breakfast could have been better (I typically like poached eggs on toast with maybe some mushrooms - but I couldn't get that here).

The communal facilities were pretty basic - albeit clean and bright and comfortable. The staff were helpful enough (although not exceptional), the hotel is well placed - although anywhere probably is ok because the old city is not a large place.

We liked Cartagena (although we preferred Antigua in Guatamela) but felt let down by the hotel - for the price we paid we were expecting something really special - but it was pretty average.

  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, December 11, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara. Your comments make us work harder every day, to provide our guests with the best service.

We hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 11, 2012

We stayed at the Bovedas Santa Clara for 5 nights while visiting the beautiful city of Cartagena. This hotel has a beautiful location overlooking the city walls and sea. The rooms are spacious and very comfortable, plus access to the gorgeous pool, restaurant and hot tub of the Hotel Santa Clara next door make it seem like full service for a small hotel. The first night, we were placed in Room 101, which is a lovely duplex space, but dark and facing onto a city street (facing a brick wall). After we complained, we were moved to a much nicer room overlooking the sea. The hotel responded well, but it would have been unpleasant to stay in this dark room for more than one night. Another benefit of this hotel is its sister hotel - Majuaga - on the Isla Grande, which makes it very easy to visit the beaches and snorkelling of the islands about an hour off the coast. We only went for a day trip, but friends who stayed overnight said it was great.

Room Tip: Make sure your room is on floor 3 or higher, ideally facing the sea
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, December 11, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara. Your comments make us work harder every day to provide our guests with the best service.

Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, MA
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed October 12, 2012

i was pleasantly surprised with what i discovered when i checked into the bovedas the Santa clara. a beautiful quaint hotel located on the corner of a street overlooking the ocean. The front desk people are very friendly and helpful but slightly mistrusting. i came in with some other people who had a different reservation and the front desk guy kept asking how many people were going to be in the room. I swore there were only 2 people in the room several times. I was also questioned about this by the reservations manager. come up to the room if you don't believe me!! I was slightly surprised when we got to the room and there would've been enough room for 8. it was loft style with california king beds, 2 bathrooms and view of the ocean. beautiful rooms. as a guest at the bovedas, you can use all the facilities of the Sofitel Sta clara down the block. they were very strict about who could come to the pool and came up to me and checked the guest roster twice. I'm a paying guest, I swear. apparently this must be a problem for them. The constant questioning did take away from the homey feel of it.
i really did enjoy my stay at this beautiful hotel and think it's a great option when staying in Cartagena.

my only negatives are:
- you do get a sense that they think you are trying to fool them
-i was ripped off by organizing airport transport through them. As this was the first time I was in Colombia, I thought it would be best to order airport pickup. THey insisted I get a passenger van for me, my 2 friends and our luggage for $40, when we fit perfectly in a cab on the return to the airport for $15. I'll just make sure I take a yellow cab next time.
-IT IS EXPENSIVE! 2 rounds of cocktails for 3 friends came to $80! breakfast buffet was $40 and the room was a pretty penny. Just be prepared to empty your wallets.

  • Stayed September 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anyilis A, Director de Relaciones con Clientes at Hotel Boutique Bovedas de Santa Clara, responded to this review, October 15, 2012
Was a pleasure for us to know that you enjoyed your experience at Hotel Boutique Bovedas de Santa Clara. Your comments make us work harder every day to provide our guests with the best service.

Hope to see you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Boutique Bovedas de Santa Clara

Address: Calle Del Torno, Cra. 8 No. 39-114 | Centro Historico, Barrio San Diego, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service Suites Airport Transportation
Hotel Style:
Ranked #38 of 118 Hotels in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Boutique Bovedas de Santa Clara 4*
Number of rooms: 18
Official Description (provided by the hotel):
This hotel is situated in the heart of the walled city of Cartagena de Indias. In addition to the Jacuzzi located on the top floor of the hotel, overlooking the inside of the city, guests can enjoy the facilities of the Sofitel Santa Clara hotel, which is only a few steps away. We also offer an extension of our services at the Hotel San Pedro de Majagua, located in the Rosario Islands. ... more   less 
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