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Casa Pestagua Hotel Boutique, Spa: Traveler Reviews

4.0 of 5
Calle de Santo Domingo 33 - 63, Cartagena 30390 , Colombia
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Ranked #3 of 100 hotels in Cartagena
Most recent review
5 of 5 stars Reviewed March 3, 2013
catherine115 New York City, New York
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101 reviews from our community

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New York City, New York
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“The very Best choice in Cartagena !!”
5 of 5 stars Reviewed March 3, 2013

First let me say that the Hotel is not tired looking . The hotel reflects the old city quite well! If your looking for a modern place this is not it. It is totally beautiful and reflects the Centro area as best as anything I seen ! It was my first trip to Cartagena and Casa Pestagua and I am so thrilled with both . The staff at this hotel are totally fantastic Jennifer and Camilo at Reception just couldn't do enough! We were two friends an a "girls" trip and they went out of their way to make sure we did and went everywhere we wanted . The staff, including Jorge,Orlando, and Jason were great also . They made sure breakfast was wonderful every morning and asked constantly if we were ok and needed anything . The Spa and the technician Ivonne were wonderful also .... We were able to get a little tour of their best rooms (grand suites ) and next time I will try to stay in one of them ,they are simply gorgeous ! This place is fantastic if your considering a destination wedding ! It has it all !, Beautiful, private, romantic and a staff that will be sure to make it memorable ! I haven't stopped talking about the place since I got home , Please do not hesitate !! Book it !, you will be as pleased as I was .

Room Tip: Book with Camilo !!! He won't steer you wrong !!!!!
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Could Use a FaceLift”
4 of 5 stars Reviewed February 15, 2013

The furnishings in our spacious duplex suite could use updating. Everything just looked tired. The bathroom worked. The hotel was clean and provided an oasis of calm in the middle of Cartegena's touristy Old Town. What this hotel lacked in amenity, however, it made up for in service. The front desk was accommodating and helpful. Wait staff was pleasant and welcoming, even if the hotel's food wasn't always quite up to snuff. Everyone there was more than willing to insure your pleasant stay. Casa Pestagua lacks the gloss of other upscale alternatives in the Old Town. Nonetheless, there is a serenity to its understated luxury that invites a return visit.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami Beach, Florida
1 review
“This hotel is very good!!!!”
5 of 5 stars Reviewed December 30, 2012

Hello, Travis and Francy Here. We just stayed 5 nights at this hotel over Christmas. I have nothing but good things to say about this hotel. All of the staff treated us very well our entire stay. The rooms and the hotel it self are very beautiful. The location is great with plenty of restaurants, bars, clubs, and beach near by and shopping. I miss this hotel and Cartagena very much. I will definitely stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hong kong
Top Contributor
262 reviews 262 reviews
257 hotel reviews
Reviews in 198 cities Reviews in 198 cities
504 helpful votes 504 helpful votes
“Good location good service, lovely hotel overall but pay a little extra to avoid room two”
4 of 5 stars Reviewed December 29, 2012 via mobile

Pros of Casa Pestagua
- The common areas of the hotel are chic & film set ready, very cool & photogenic, I especially liked the outdoor dining area, the formal dining room and the breakfast area.
-Good service. They were able to help with everything from restaurant reservations to car transfers etc., service was attentive, staff were multi-lingual, friendly and sincere.
- I have always preferred boutique hotels with personalities. Casa Pestagua definitely has personality, history & charm
-Perfect location: the vibrant squares, churches, museums & restaurants were an easy hop & a skip away only. With the heat it was always good to be able to go back for a siesta in between sight seeing

Cons
-To keep mossies out (they found me my first day, though the hotel did quickly give me a gigantic bottle of Raid) my bathroom had no air /no fan/ no circulation
- room Two was the cheapest room available (I was on a 3 wk holiday and wanted to watch my expenses) --- it looked out at the ground floor bar area in betw the pool & dining area. I had to keep the curtains drawn & the wooden shutters closed at all times for privacy, the ceiling is also low so it felt claustrophobic as a result. It also got noisy when guests congregated at the bar (with the TV) as my room's only door and windows faced the bar.
About two pm on my last day (Sunday) i'm guessing one of the guests decided to plug their ipod into the hotel sound system, there was no getting away from this music (brass monkey etc) plus TV noise while trying to read & or take a nap. Add to that a bunch of kids were playing in the pool, fortunately of the 4 nights I was here this level of noise only happened on the last night

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Paris, France
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Very nice and charming place!!!!!”
5 of 5 stars Reviewed November 25, 2012

This hotel was a colonial house that belonged to a marquis, it's really beautiful, the garden it's lovely and very good conserved, the service is also very nice, the stuff it's specially friendly, the breakfast very nice and the rooms are really stylish!!! It's romantic and full of history, I recommend it!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Casa Pestagua Hotel Boutique, Spa

Also Known As:
Casa Pestagua Hotel Boutique
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Cartagena
Address: Calle de Santo Domingo 33 - 63, Cartagena 30390 , Colombia
Phone Number:
Region: Colombia > Cartagena
Amenities:
Bar/Lounge Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Luxury Hotels in Cartagena
#4 Family Hotels in Cartagena
#11 Romantic Hotels in Cartagena
#13 Business Hotels in Cartagena
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Casa Pestagua, known as “the most beautiful house in Cartagena”, belonged to the 18th Century Count of Pestagua, a rich and powerful aristocrat who gave his name to this mansion with its impressive colonial architecture.Distinguished by its exquisite architectural and artistic harmony, today the Casa Pestagua offers luxury hotel services, with the comfort and technology expected by the most demanding hotel standards. ... more   less 
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