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“They were booked but put us in Casa Pumba” 5 of 5 stars
Review of Casa Pestagua Hotel Boutique, Spa

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Casa Pestagua Hotel Boutique, Spa
4.5 of 5 Hotel   |   Calle de Santo Domingo 33 - 63, Cartagena 30390 , Colombia   |  
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Ranked #9 of 124 Hotels in Cartagena
Chicago
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
“They were booked but put us in Casa Pumba”
5 of 5 stars Reviewed November 17, 2011

if you can afford
Casa Pombo, stay there. An amazingly restored, renovated and renewed courtyard property with 3 story aparments, each with pools and unique features, full kitchens, salons, and great staff. Owned by Casa Pastugua. this is total luxury!

  • Stayed September 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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232 reviews from our community

Traveler rating
    195
    25
    5
    6
    1
See reviews for
51
112
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fairfield CT
Top Contributor
102 reviews 102 reviews
49 hotel reviews
Reviews in 55 cities Reviews in 55 cities
181 helpful votes 181 helpful votes
5 of 5 stars Reviewed October 23, 2011

This is the third time I have been to Cartagena, and it is a wonderful old city to visit. So charming, very safe, wonderful museums, shops and restaurants. Casa Pestagua is a great home base to explore the old walled city. It is a small hotel, so it feels more like you are staying in your own private residence. We had a very large suite, with a massive marble shower. Very clean. There is free wifi in the common areas of the hotel, and a small spa which I didn't check out. The breakfast that is included was delicious, with fruit and pastry basket, and a Columbian specialty, egg and meat arepa - yum! In my opinion, this is a place to stay if you really want to stay in a place that feels like the old Cartagena. There are many great boutique hotels in the city, but some are very modern and feel more like Miami. The staff was very helpful and gracious. Jorge personally escorted me to a cash machine the first evening I was there, and to a private house where some friends were staying. That's service!

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Harbor, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 11, 2011

Casa Pestagua exceeded our expectations. The staff was so helpful and courteous. It was remarkable how well run the hotel is. I never saw a staff work so hard to make our stay exceptional.
The location is perfect! You can walk everywhere from the hotel. There are many great restaurants to choose from: 1621 at the Santa Clara was outstanding, Don Juan was wonderful, El Santisimo was good, and I would stay away from La Vitrola. The food was mediocre at best. Both my husband I did not feel good after eating there. We had a lunch at Mila Pasteleria which was delicious.
We explored all the museums, the fort and La Popa. We used several guides William Ortega williampajaroortega@hotmail.com, Angel Gomez Cantillo angelgomez2003@yahoo.com and met Johny Johnythe guide1@hotmail.com.
Never once did we feel unsafe. The Colombia people are very warm and friendly!
We will definitely be going back and of course staying at Casa Pestagua!

Room Tip: We stayed in the suite on the top floor. It was quiet, the room was huge and it had an amazing bath...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 2, 2011

We simply loved our stay at this hotel. It´s very charming, quiet, clean.
Its location is just perfect, right in the middle of the historic town. You can basically walk everywhere from it. There are nice restaurants right in front of it, which was a plus when we were tired of walking and exploring the town.
The staff is very polite and helpful. We were treated really special.
If we ever go back to Cartagena, which is a very charming and interesting city to visit, we will definetly stay at this hotel again.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 stars Reviewed September 28, 2011

We stayed at Casa Pestagua because our Colombian friends hosted their wedding at the hotel and we were so surprised and delighted by the experience. The staff were unbelievable. Casa Pestagua was our "home" when we went to between our trips to Tayrona Park and Rosario Islands. Each time we returned to Casa Pestagua, the door man would quickly get our key because he was waiting for us, escorted us to our room where the bags we left with them for two days were already in the room along with a fruit tray and refreshing drinks. We left suitcases and even a computer with them for days at a time and we never had cause for concern that anything would happen to our things. The staff also booked our transport to Tayrona Park, gave us excellent restaurant recommendations. We also know that the owner personally looked every detail of our friends' wedding.

Furnishings are in a charming spanish style, the bathrooms are very large with waterfall showers. The whole hotel is charming and an authentic spanish style, designed around a courtyard with small fountain and swimming pool.

This is a top pick!

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2011

Everything about this beautiful hotel was awesome. The staff are amazing and will look after every request you can make. We were welcomed with such warmth and taken on a tour of the building and as we turned a corner there was another member of staff with a tray of welcome drinks for us. Another special welcome was a complimentary foot massage at the Spa - what a joy that was! We were a group of 5 friends and we shared adjoining rooms - so spacious and beautifully fitted out with large luxurious bathrooms. The outdoor areas of gardens and pool were lovely and relaxing. There was also a rooftop jacuzzi to relax in as well. Breakfast was served at a stunning very long dining table - everything so elegant and perfect. This hotel is central to beautiful shops and restaurants. We will always remember our stay at this very special hotel.

  • Stayed September 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Fl
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 19, 2011

We celebrated our wedding in Casa Pestagua and could not have asked for a more beautiful venue. Our guests stayed at Casa Pestagua for 3 nights and were very comfortable and loved their rooms. Everything was very clean, the staff was on point and made everyone's stay unforgettable.
Thank you for an amazing wedding!
Alejandra Rocha

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Pestagua Hotel Boutique, Spa

Address: Calle de Santo Domingo 33 - 63, Cartagena 30390 , Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Cartagena
#3 Family Hotel in Cartagena
#4 Spa Hotel in Cartagena
#8 Luxury Hotel in Cartagena
#10 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Casa Pestagua Hotel Boutique, Spa 4.5*
Number of rooms: 11
Official Description (provided by the hotel):
One of the three best hotels of charm in the world (Magazine HOTEL & LODGE. Paris, January 2011). One of the 110 most beautiful hotels in the world (L'OFFICIEL VOYAGE, Paris, August 2008), FIABCI award for best architecture restoration. (November 2010) and Certified by Condé Nast Johansens.Casa Pestagua Hotel Boutique Spa, known as “the most beautiful house in Cartagena”, belonged to the 18th Century Count of Pestagua, a rich and powerful aristocrat who gave his name to this mansion with its impressive colonial architecture.Distinguished by its exquisite architectural and artistic harmony, today the Casa Pestagua Hotel Boutique Spa offers luxury hotel services, with the comfort and technology expected by the most demanding hotel standards.Casa Pestagua Hotel Boutique Spa is a boutique hotel with its exclusive offer of 11 rooms housed in spacious grounds, worthy of a first rate luxury hotel.Enjoy the privilege of being attended to in the Casa Pestagua Hotel Boutique Spa and receiving a totally personalized service in an oasis of peace and tranquility, sheltered by its surrounding walls where you will feel like a lord in the Count’s mansion. ... more   less 
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Also Known As:
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Cartagena

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