I would not reccomend this hotel although the location is great, the rooms are spacious and the beds are comfortable. Staying at this hotel makes you realize that there's more to a hotel than its location and rooms. Although the personnel is polite and even speak English (if your Spanish isn't all it could be) thei seem unorganized and unable to provide any service beyond checking you in and out - which also seems somewhat unorganized.
For instance the staff is not able to order a taxy or any means of transport. Although taxis are avaliable everywhere, these are too small for a family with baggage. Furthermore, for safety reasons, even Colombians reccomend to order a taxi via the hotel rather than picking one at the street - and the more foreign you look, and the less spanish you speak, the more important this becomes. We never personally experienced any threatening situations, but as even local Colomians, both staff at other hotels and friends, warn us against this, I guess it should be taken seriously.
Less importand, but worth mentioning. The breakfast area is extremely noisy and the coffee is the worst I've ever tasted in Colombia.
Verdict: Spend your money at andother hotel.
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