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“Fantastic Stay” 4 of 5 stars
Review of Hotel Almirante Cartagena Colombia

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Hotel Almirante Cartagena Colombia
4.0 of 5 Hotel   |   Avenida San Martin (Carrera 2) - Calle 6 # 5-125 (Esquina), Cartagena 130001, Colombia   |  
Hotel amenities
Ranked #55 of 118 Hotels in Cartagena
Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Fantastic Stay”
4 of 5 stars Reviewed August 21, 2012

I really loved my stay at this hotel. Firstly the staff are helpful and friendly, always polite. They welcome you with a lovely drink. Thank you to Antonio and Leondro for their recommendations on where to eat and have a nice drink. The hotel is situated across Bocogrande beach and about a 5 minute taxi ride to the Historic Town, the cab should only cost you 6 pesos. I had a room on Level 12 with a sea view, it was great. The room is spacious and comfortable, practically like an apartment, it had a large bathroom and a room where you could place your luggage. The breakfast was always nice and fresh. THe only thing I would say is that the pool is quite small considering the size of the hotel although you are in the front of the beach so its not a big deal and given the size was never too busy. I would stay here again!

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest

We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm.

We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias.

Our pool, located on the fifth floor, offers a spectacular panoramic view, You can see the majesty of Cartagena and the enigmatic and beautiful stone yard.

We invite you to contact us and book us when You decide to return to this wonderful city, we would be honored to serve you again and provide the best service.

Follow us on Twitter and Facebook; we will keep you abreast of all our activities.

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
Contributor
17 reviews 17 reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 11, 2012

The staff are incredibly warm, welcoming, efficient and professional. We stayed for 4 nights for our honeymoon and loved every minute of it!
Before we could even get to check-in, we were greeted with a smile and a cold glass of strawberry juice.
Our room was beautifully decorated before our arrival. What a wonderful surprise. Thank you!
Location is good, a short, inexpensive 5 min taxi ride to the 'old city'.
The rooms are large and comfortable. The bathroom had been recently renovated.

Breakfast is great. Lots of variety and freshness. Servers friendly and attentive.

The best thing by far about this property is the staff! We definitely recommend staying with them.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, February 13, 2014
Google Translation
Respetado huésped,

Agradecemos por su comentario en Trip Advisor, la red de viajeros más grande de todo el continente americano.

Trabajamos constantemente para garantizar a todos nuestros clientes el máximo confort, excediendo sus expectativas y obteniendo su fidelidad a través de nuestro compromiso con la calidad y la calidez en los servicios de Alojamiento, Alimentos & Bebidas, Banquetes, Recreación, Seguridad y Lavandería.

Certificación en la Norma ISO 9001:2008 en los procesos de Alojamiento, Alimentos y Bebidas, Recreación y Lavandería.

Certificación NTC 5133:2006 en Etiquetas ambientales Tipo 1, Sello Ambiental Colombiano y Criterios para establecimientos de Alojamiento y Hospedaje.

Certificación NTSH006:2009 como Hotel Cinco Estrellas.

Por favor contáctenos la próxima vez que venga a la hermosa Cartagena de Indias, será un honor continuar prestándole el mejor servicio.

Cordialmente,

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Medellin, Colombia
Top Contributor
97 reviews 97 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 9, 2012

Good cafeteria service for breakfast. Great attention at lobby. Nice place to stay for business. Justin front of the beach and a street from a supermarket.

Room Tip: Choose the ocean view
See more room tips
  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest.

We would like to thank you for your comments on Trip Advisor, the largest network of travelers from around the Americas.

We constantly work to ensure all our guests maximum comfort , exceeding their expectations and ensure their loyalty through our commitment of quality and warmth in Lodging, Food & Beverage, events , Recreation , Safety and Laundry .
ISO 9001:2008 certification: Processes Lodging, Food & Beverage, Recreation and Laundry.

NTC 5133:2006 Certification in Environmental labels Type 1 Colombian Environmental Seal and Criteria for local accommodation and lodging.

BASC : Business Alliance for Secure Commerce

Certification NTSH006 : 2009 as Five Star Hotel .

Please contact us the next time we come to the beautiful Cartagena de Indias, it will be an honor to continue paying the best service.

Sincerely,

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 6, 2012 via mobile

This hotel is one of the top 10 of Cartagena, is well located, good food and its 5th floor (club hose) is very good. I just have to suggest a renovation in the style of the rooms and some hotel areas as gym and pool, it seems old and blasted however my experience was very good.

  • Stayed April 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest

We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm.

We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias.

Our pool, located on the fifth floor, offers a spectacular panoramic view, You can see the majesty of Cartagena and the enigmatic and beautiful stone yard.

We invite you to contact us and book us when You decide to return to this wonderful city, we would be honored to serve you again and provide the best service.

Follow us on Twitter and Facebook; we will keep you abreast of all our activities.

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mexico City, Mexico
Top Contributor
69 reviews 69 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 3, 2012

Hotel is very comfortable and run all the requirements you need. The room is quite big with a large bathroom inside.Personnel is very helpful and friendly. It is very close by to downtown (aprox 10 min away). Taxis cost aprox. 6000 colombian pesos to take you there.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest

We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue working hard and with enthusiasm.

We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias.

Our pool, located on the fifth floor, offers a spectacular panoramic view, You can see the majesty of Cartagena and the enigmatic and beautiful stone yard.

We invite you to contact us and book us when You decide to return to this wonderful city, we would be honored to serve you again and provide the best service.

Follow us on Twitter and Facebook; we will keep you abreast of all our activities.

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 22, 2012

Stayed at this hotel for four days on a work trip. It was......ok, certainly nothing special. It was quite run down, as many coastal hotels in these types of climates are. The staff were mostly helpful though I think perhaps forgetful. I asked twice to have a bulb in the bathroom replaced which wasn't done, but showering in the dark is an adventure I guess. The food was ordinary but palatable. Internet access kept dropping out, but it was at least free. There was a tiny safe in the room that wouldn't fit anything larger than your passport and wallet and required a good old fashioned key. The best thing about the hotel was that it was only a 5 minute cab ride from the old city where you can eat at some fabulous restaurants. But if you are visiting Cartagena, definitely look for somewhere in the old city, don't stay here.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest

We take this opportunity to inform you that in order to make you feel more comfortable and provide better service, we continue with the remodeling in several areas of the hotel, this includes common areas and rooms, respecting of course the tranquility of our guests and customers .

We are a modern hotel with our internal architecture inspired by the colonial era of the beautiful Cartagena de Indias.

Our pool, located on the fifth floor, offers a spectacular panoramic view, You can see the majesty of Cartagena and the enigmatic and beautiful stone yard.

We invite you to contact us and book us when You decide to return to this wonderful city, we would be honored to serve you again and provide the best service.

Follow us on Twitter and Facebook, we will keep you abreast of all our activities.

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 20, 2012

After the nightmare we had trying to check into another hotel nearby, it was nice to settle into an hotel that met my expectations. Guests in other rooms may have differing opinions due to their location, but having been placed in the end room of the top floor provided us with an absolutely amazaing view to wake up to in the morning. The food in the restaurant was quite tasty, and the hotel staff did their utmost best to make sure all our needs were met. I was also very happy to find that they had a serviceable exercise room, and a mini dance/studio area where I could rehearse a few steps.

The hotel is nicely situated next to the beach (although I think there were too many vendors for my liking), and many places to eat, all withing walking distance. As most of our days and nights were spent in the Old City, it was nice to have a short commute by taxi regardless of the time of day.

Pros: Helpful staff, clean rooms good location, and use of fitness center.

Cons: Can't really point to anything that stood out.

Would definitely recommend.

  • Stayed February 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gustavo B, Community Manager at Hotel Almirante Cartagena Colombia, responded to this review, July 25, 2014
Dear Guest.

We would like to thank you for your comments on Trip Advisor, the largest network of travelers from around the Americas.

We constantly work to ensure all our guests maximum comfort , exceeding their expectations and ensure their loyalty through our commitment of quality and warmth in Lodging, Food & Beverage, events , Recreation , Safety and Laundry .
ISO 9001:2008 certification: Processes Lodging, Food & Beverage, Recreation and Laundry.

NTC 5133:2006 Certification in Environmental labels Type 1 Colombian Environmental Seal and Criteria for local accommodation and lodging.

BASC : Business Alliance for Secure Commerce

Certification NTSH006 : 2009 as Five Star Hotel .

Please contact us the next time we come to the beautiful Cartagena de Indias, it will be an honor to continue paying the best service.

Sincerely,

Gustavo Buelvas
Community Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Almirante Cartagena Colombia

Address: Avenida San Martin (Carrera 2) - Calle 6 # 5-125 (Esquina), Cartagena 130001, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #55 of 118 Hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Almirante Cartagena Colombia 4*
Number of rooms: 250
Official Description (provided by the hotel):
Welcome to a five star hotel in historical Cartagena. Front beach located in the Bocagrande neighborhood,Almirante Cartagena Hotel is a modern hotel with elegant rooms and common areas to enjoy, an excellent place in the Caribbean for business and leisure. ... more   less 
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