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“Just perfect” 5 of 5 stars
Review of Allure Chocolat

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Allure Chocolat
3.5 of 5 Hotel   |   Avenida del Arsenal Nro. 8b-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)   |  
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Hotel website
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Hotel amenities
Ranked #11 of 124 Hotels in Cartagena
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Just perfect”
5 of 5 stars Reviewed April 26, 2014

We spend a wonderful stay at Allure Chocolat and it surpassed our expectations. We stayed in room 201and 203 and both are super comfortable, the high ceilings make the room feel larger. Breakfast was excellent, you can choose from the buffet or from the menu or just have it customized for you. The best part of this hotel is it's personalized service. We felt pampered in every single way, from breakfast requests to wine service at the pool, to dinner recommendations, and surprise birthday arrangements.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, May 6, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Cork, Ireland
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 22, 2014

We stayed in two hotels in Cartagena one a famous boutique hotel and Allure Chocolat. Allure Chocolat was outstanding. The staff were all very friendly and happy to help and Kristina on reception could not have done more for us. At approx half the price of the boutique hotel I am sad we didn't find this diamond sooner. Just the other side of the bridge from the old town it only takes a couple minutes to get there. Thanks for having us Allure Chocolat if we are back this way we will be staying again but for longer.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 26, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 21, 2014 via mobile

Spent two nights in this new hotel with modern atmosphere. Location is excellent since it takes only 5 minutes walking both to the harbour and the old city. From the airport took 20 minutes to get there by taxi.

Positiv:
- very helpful and friendly staff
- amazing terrace overlooking the harbour
- location
- breakfast buffet with good selection for every taste

Potentials:
- rather small room (entry price level) with no view at all. Looked at a wall 2 meters in front of the window
- permanent wifi problems when we were there

  • Stayed April 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 26, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 17, 2014

Outstanding Service starting with (Ingrid Polo) Reservations.
As you enter the hotel lobby you are offered fresh home made lemonade,cold cloth towel and a chocolate.
Front Desk Reception (Christina & Jorge) treat and make you feel very special.
Hotel staff are dressed well and friendly.
Rooms clean and large with huge refreshing rain shower in bathroom.
Great Restaurant for breakfast,lunch,and dinner.
Roof top pool with a wonderful bar and view.
I plan on returning soon
G Jackman

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 26, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 11, 2014 via mobile

Large and clean room, good service, friendly staff, nice pool on the roof with a great view, located very near the old town and not far from the airport, relaxing atmosphere, breakfast buffet. We enjoyed the time in Cartagena very much and would choose the hotel also next time. You can reach either the old town and Getsemani by foot.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 26, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 8, 2014

This Is a brand new hotel! Conveniently located in front of the Cartagena convention Center and a 5 minute walk away from the Old City. Just a couple of hours since my arrival most of the employees new my name and made me feel at home. Cristina and Jorge from the reception desk even took me to a place to fix the broken display on my iPhone.

Stayed April 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 26, 2014
¡THANK YOU!

Allure Chocolat Hotel, by Karisma thank you for being part of our family

Dear guest

On behalf of all of our staff and management at Allure Hotel Chocolat, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at our hotel in Cartagena.

Please be sure to stay connected with us on Facebook and we are infinitely grateful with you to share your experience at our website on trip advisor, we value the reviews left by our customers.

We look forward to hosting you to make your stay the best experience in town.

My best regards,

Karina Olano
Director of Marketing and Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suzhou, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

Great location, great staff, great room.
Short walking distance from all the most famous places of Cartagena.
The infinite pool on the roof is perfect for a late afternoon refreshing cocktail! The view is amazing!
The staff is very kind and efficient. Everything worked out properly and timely.
The hotel desing is modern and very elegant. Flowers and plants give a tropical touch to the hotel.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arsenal_Hotel297476, Director Comercial at Allure Chocolat, responded to this review, April 6, 2014
Google Translation
¡GRACIAS!

Allure Chocolat Hotel, by Karisma le agradece por ser parte de nuestra familia

Estimado huésped

En nombre de todo el personal de Allure Chocolat Hotel, le damos las gracias por elegirnos como su opción de alojamiento en la ciudad. Nos sentimos honrados de haberlo tenido como huésped en nuestro hotel y poder acoger sus vacaciones en Cartagena.

Por favor asegúrese de estar conectado con nosotros en Facebook y agradecemos infinitamente el compartir su experiencia en nuestra página web en Trip advisor, valoramos mucho las opiniones dejadas por nuestros clientes.

Esperamos tenerlo nuevamente con nosotros para deleitarlo con nuestro servicio y poder hacer de su estadía la mejor experiencia en la ciudad

Quedando a su entera disposición me despido,

Gentilmente,
Karina Olano
Directora Comercial
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Allure Chocolat

Address: Avenida del Arsenal Nro. 8b-58, Cartagena 130001, Colombia (Formerly Arsenal Hotel Boutique)
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #11 of 124 Hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Allure Chocolat 3.5*
Number of rooms: 34
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