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“Nice little boutique hotel. ” 3 of 5 stars
Review of Casa Bustamante Hotel Boutique

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Casa Bustamante Hotel Boutique
3.0 of 5 Hotel   |   Cr 2 #42-67 | Calle Real del Cabrero, Cartagena 0000, Colombia   |  
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Hotel website
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Hotel amenities
Offers & Announcements
30% off room rate
Ranked #18 of 124 Hotels in Cartagena
Florida
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
“Nice little boutique hotel. ”
3 of 5 stars Reviewed February 3, 2014

Located close enough to the "walled" city to walk or a $3.00 cab ride away. Beds were comfortable and staff was fantastic. The place is gated and locked and staff was always available to let us in or out. Breakfast was fresh and well done. Special props to one of the staff named Miguel. My advice is to avoid Boca Grande beach though.

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
Thank you so much for your feedback, we will continue to always ensure excellent service to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    130
    42
    9
    2
    4
See reviews for
28
84
14
8
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 1, 2014

Have stayed several times. The staff provide individualized help and are friendly and available. Very close to the historic district- can walk or can take a short cab ride. Close-walking distance to the ocean. The rooms are very well appointed and spacious. Nice area and atmosphere around the pool, quiet and great to rest, read.

Room Tip: The room closest to the pool is very large and comfortable
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
As always has been a pleasure to serve you, hope to have you back again. Thank you for trusting us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2014

Partner and I stayed there in January 2014 in celebration of our anniversary. Excellent boutique hôtel walking distance at day time to walled city. Take cab ride at nite but only $5000-$6000 pesos. Customer service by staff was 5 star quality and 24hr front desk/attendant speaks fluent english. Room 5 is huge and incredible bathroom!!!. Pool is small but we didn't care. Free Breakfast is outstanding, we skipped lunch. Menu covers continental, American/omelettes, to colombian - fruits and juices all included. Close enough to walled city but quieter than staying inside. Only 6 rooms, but 3 staff members most of the day - felt like it was our home. If you're OK staying a short cab ride away from the best beaches, would definitely recommend it.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
Comments like this motivate us every day and make our work more enjoyable, thanks for choosing us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dover, New Hampshire
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

Had a wonderful stay at the Casa Bustamante. The property is located a block away from the ocean and a 10 minute walk to the old town "San Diego" where you'll find numerous shops/restaurants.

Property is a converted family residence into a small hotel. It was very well maintained and the staff was very friendly and took good care of us. Room was simple, clean and comfortable. Shower was really nice :) Breakfast in the morning was delicious and served to us fresh.

All in all, would stay here again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
Your comments are very important to nosotoros, challenge us to grow every day and work to provide them with excellent service, thank you for choosing us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
1 review
4 of 5 stars Reviewed January 28, 2014

My husband and I stayed at Casa Bustamante in January 2014.Our first impression was that it was na old hotel but as soon as we got into the house everything changed. Rooms are renewed and with everything you need, mainly a good air conditioner, a confortable and clean bed and a clean bathroom. The rooms have a lot of space!
The location is excellent: walking distance from ciudad amurallada (I would say 400 - 500m). Staff are really friendly and while we were there they've tried to do everything to make us feel confortable. I'll definetly come back!

Room Tip: Rooms near the recepion seems to be larger.
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  • Stayed January 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
We are delighted your comments, it helps us to continue working to make your stay a truly pleasurable experience. Thank you very much.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
São Paulo
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 25, 2014

I went to Cartagena january 2014 with my family and we stayed at Casa Bustamante, its a lovely boutique outside the "cidade amurallada" but still close enough to the touristic circle. The rooms are large and comfortable, there is both fan and air conditioner to get through the heat. Everyone at the staff are nice and attentive. I recommend u don't miss it!

Stayed January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
It was an honor to have you with us, thank you for sharing your opinion, this motivates us to continue working to make our guests' stay a pleasurable experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 13, 2014

My wife and I stayed at Casa Bustamante for our Honeymoon. The place was nice, if not a little pricey. The staff are great and most rooms have central air (make sure you confirm when making a reservation - Cartagena is rather warm).

The pool and general layout of the place is quaint and good for couples. It may be good for small families as well, but I wouldn't recommend it for large groups.

The location is a bit farther away than I would have liked. It's about a 10 minute walk (or $5 cab ride - make sure you get a price before you get in the cab) to the outskirts of the walled city. You cross a few busy streets and tight entrance through the walls and you're in the San Diego neighborhood of the center.

Overall, I'd recommend Casa Bustamante for couples who are looking for a quiet time and don't mind being on the outskirts of the main center.

  • Stayed December 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GloriaOrBus, Propietario at Casa Bustamante Hotel Boutique, responded to this review, February 23, 2014
Google Translation
Fue un placer atenderlos, nos halagan sus comentarios, continuaremos trabajando por hacer de la estancia de nuestros huespedes una muy grata experiencia. Muchas gracias
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Casa Bustamante Hotel Boutique

Address: Cr 2 #42-67 | Calle Real del Cabrero, Cartagena 0000, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #18 of 124 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Casa Bustamante Hotel Boutique 3*
Number of rooms: 6
Official Description (provided by the hotel):
It's a Republican-style house built in 1913, located in the traditional neighborhood of the goatherd, three minutes from the historic center, five minutes from the International Airport "Rafael Nunez" and steps from the beach.The house retains all the features and quality of the original architecture and is listed as architectural heritage district. It has rooms of generous spaces equipped with mini bar service, wireless internet and cable TV, a spacious living room, garden, terrace, parking and pool. ... more   less 
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