From the front desk staff to the servers in the dining room to the housekeeping staff, everyone was friendly, helpful and fantastic in every way possible. Of equal delight was the luxurious feeling the hotel gives by its design, furnishings and spaciousness. Breakfast was included in our room fee and it was a delight every morning. A great buffet that includes an order from the menu of hot entrees. Of course the coffee was delicious and I often had to ask for refills, well aware I was drinking 3 times more than any other customer. We also had a couple dinners there during our week long stay. Food was always wonderful, prices good for the meal but on the high side (in my opinion) for non alcoholic beverages, especially water. The staff even fully accommodated us when we needed a meal outside of their standard dining times. Our room was large, gave a feeling of elegance. Appreciated the robes, and slippers. Turn down service with bedtime treats always fun. The library is a great room that sadly did not see any use whenever we walked through. The sitting area beside the lobby was also a great place to enjoy a beverage while waiting or just for people watching. The pool not only adds beauty to the courtyard, but also is a great retreat from the hot day. A couple decks and bars upstairs provide a place to catch some sun or just some outside air, with a bit of privacy since few customers hang out in that area. Stay at Hotel Casa San Agustin- you'll be so glad you did!
- Official Description (provided by the hotel):
- Casa San Agustín is a luxury boutique hotel of 24 refined guestrooms and 6 spacious suites in the city of Cartagena de Indias, Colombia. Three colonial homes have been totally renovated and lovingly restored to create the sense of staying in a well-curated and appointed home of a sophisticated best friend. Situated within the historic walled city, and dating from the 17th Century, the charm of the buildings has been enhanced with a respect for maintaining original frescoes in the library and wooden beamed ceilings. ... more less
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