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“Excellence at Service” 5 of 5 stars
Review of San Pedro Hotel Spa

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San Pedro Hotel Spa
4.0 of 5 Hotel   |   Barrio S. Diego, Clle. S. Pedro Martir #10-85 | Centro Historico, Cartagena 00000, Colombia   |  
Hotel amenities
Ranked #3 of 118 Hotels in Cartagena
San Juan, Puerto Rico
1 review
“Excellence at Service”
5 of 5 stars Reviewed July 18, 2013

My first trip to Cartagena was made a lot comfortable by the staff at this Hotel. Even thou my stay was short, since I went to Cartagena to hop on a cruise, they made us feel like home. Their service was very professional in a warm personal way. I went there to celebrate my anniversary, and they made it a lot easier. They made all the restaurants reservations, suggest how to explore the city and even made a well planned schedule for us to maximize our short time there. They even gave us a gift for our anniversary. Their breakfast is as awesome as their service. This hotel is definitely a must on Cartagena.

At the roof you will find a terrace with an exciting and awesome view of the city, specially at night time. There's also a jacuzzi there.

Since the Hotel is located on a colonial house, the only way to get to the rooms is by using the stairs, so if you have any trouble with them you will miss the opportunity to enjoy this experience. I will definitely stay again at this hotel in a future trip to Cartagena.

Room Tip: Every Room is different and unique. The don't have number for the rooms, they use names, in Span...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    95
    5
    1
    1
    1
See reviews for
6
70
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 28 cities Reviews in 28 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 9, 2013 via mobile

This hotel was excellent. The room had great air-conditioning, the staff are really professional and take care of all details. The room was cleaned up every time we went out. Location is in the San Diego neighborhood of Cartagena. I would highly recommend this hotel.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuvo Arenal CR
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

Was a one out off a life time experience , back i time. super rooms, service was great,
we had a great time. brought me back to Europe, at night the light all up with candles.
was just spectacular. not cheap, who cares ?

Room Tip: they are all great
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Panama City
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 21, 2013

Laurence Marais and her staff have put a whole new meaning to service. You will be amazed at the lengths this team will go to make your staff at the San Pedro Hotel Spa truly out of this world. They picked us up at the airport in a cab, recommended and made reservations at some great restaurants, secured out cabs and even gave us a complimentary foot massage.

On one occasion that says it all Laurence trying to explain to a cab driver how to get to a restaurant she recommended for lunch to no avail,jumped in the cab and took us to the "Saluo"went in spoke to the staff as to what we should have and than went back to her hotel by the same cab. We paid for the cab both ways as she didn't have any money on her.

The only aspect that should be noted --the hotel doesn't have an elevator so if you have mobility issues unfortunately you won't be able to really enjoy all this pampering. Also while you get a very healthy and well prepared breakfast the hotel does not have a restaurant.

Room Tip: If street noise bothers you there are rooms that do not face the street. And don't forget to che...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about San Pedro Hotel Spa

Address: Barrio S. Diego, Clle. S. Pedro Martir #10-85 | Centro Historico, Cartagena 00000, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #3 of 118 Hotels in Cartagena
Price Range (Based on Average Rates): $$
Hotel Class:4 star — San Pedro Hotel Spa 4*
Number of rooms: 8
Official Description (provided by the hotel):
Each corner is a work of art. The place's atmosphere is very refreshing. It evokes French Images, colonial images full of colors , with carving columns, personalized furniture, perfect Colombian handcrafts and antiques. It has eight luxury rooms, pool in the main yard and a beautiful Spa... ... more   less 
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