Sure the Hilton is great because it's a Hilton. Not exactly, we booked for two adjoining rooms nearly four months before the trip, however once we got there it turns out they gave the rooms to another family who came in early than we did. When we asked what could we do to be compensated for their mistake they promised us free breakfast, however this was never verified and we were pretty much told to go jump off a cliff. In addition, little things about the room were non functional. Several lamps did not work, the toilet was plugged, the balcony was lose. Not to mention the service was bad, more than once during our stay they gave us the wrong order.
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- Also Known As:
- Hilton Cartagena Hotel Cartagena
- Hilton Hotel Cartagena
- Cartagena Hilton Hotel