I made a reservation for this place via expedia. When I arrived I was told that there must be an issue at the expedia side of things as they didn't have my reservation. Obviously I can't comment on where the issue in the end to reservation process (ie whether with expedia or with the hotel). This is the 1st time though I've been told that there's such an issue when making a booking with Expedia so at the mo I wonder if the issue was with the hotel?
Nueva Luna seems to be quite an enterprise that they have though. Right next door to Nueva Luna Hostal is Nueva Luna Hostel.
I was told that the hotel was full. The guy who appeared to the manager owner told me that he had another place immediately round the corner and that I could stay there instead. While I was waiting for them to come up with an answer in Nueva Luna, I had a quick look in the bedroom nearest the reception desk. I was surprised to see that for a hostal, the 1st thing inside was a bunk bed. There was a constant coming and going of backpackers. I couldn't help wonder if this place would have been better labelled as a hostel and not a hostal.
At the place I was taken to round the corner had no dorms and from what I can gather no bunk beds. I was taken to a room on the 2nd floor. I specifically asked if the wifi worked in this bedroom and was told 'yes'. After the manager guy disappeared and I got settled in, I tried the wifi and it most certainly didn't work. The signal strength from the router at reception wasn't strong enough due to the distance. I asked another person involved in the running of the place when I was there if the wifi worked on the 2nd floor. I was told 'no'. Thus the comment from the guy before about the wifi working in this room seems to have been nonsense. Hence why I am rating this place with the score I am awarding it.
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