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“Do not recommend!” 2 of 5 stars
Review of Hotel Stil Cartagena

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Hotel Stil Cartagena
3.0 of 5 Hotel   |   Centro. Calle 34 num 11-15. Plazoleta Telecom, Cartagena, Colombia   |  
Hotel amenities
Ranked #86 of 118 Hotels in Cartagena
Curitiba, PR
1 review
“Do not recommend!”
2 of 5 stars Reviewed September 26, 2013

I stayed in this hotel for 5 nights and do not recommend. Look for another place! Bad service, bad reception (almost impossible to take any kind of information with them), bad wifi, no hot water in the shower and phone in the bedroom. Regarding mobility, the location is good (it is near of the historical city and the pier - trips to the island), but the place is dangerous, noisy and very dirt. If someone is travelling alone, I recommend to look for a hostel (they are very nice and cheapest option).

Room Tip: Look for another hotel.
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  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Primero de todo agradecer su comentario.
Desde la recepción hacemos todo lo posible para tener bien informado a los clientes. Sentimos mucho no haber cumplido con su espectativa.
El internet del hotel, así como el de todo Cartagena, en época de lluvias a veces falla un pocopero el problema se soluciona con rapidez.
En todos los portales de reserva on line se dice que NO hay agua caliente, en Cartagena muy pocos sitios disponen de ese servicio. De todos modos sentimos mucho el inconveniente.
Muchas gracias.
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205 reviews from our community

Traveler rating
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    71
    18
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Hong Kong, China
Senior Contributor
47 reviews 47 reviews
37 hotel reviews
Reviews in 40 cities Reviews in 40 cities
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed September 26, 2013

I read the reviews from other travelers, i felt that some are really critical and unfair. For a price of US$47 per night, you got a a double bed room, free breakfast, free GOOD wifi, free safety box to use, and a location of minutes to the old city and airport bus stops. The hote is spartan and basic, the room has no decoration at all. But it is clean, with cool air conditioning, clean bathroom and hot water, a TV,though small, and an open view.
what else do you ask for?

Room Tip: Higher floor and rooms face the sea
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Muchísimas gracias por compartir su opinión..!
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santiago de chile
Top Contributor
60 reviews 60 reviews
28 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed September 12, 2013

the price is right for this basic hotel. good and clean rooms with AC. location is kinda sketchy you have a 'tienda' with vallenatos the whole day. its a good hotel, good breakfast and good service. the elevator is sketchy also, old and sometimes it doesnt work and you have to wait hours for it.

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 28, 2013
Google Translation
Muchas gracias por su comentario.
Sentimos los inconvenientes ocasionados por la tienda de al lado. Estamos trabajando para que no vuelva a aocurrir con próximos huéspedes.
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Rotterdam, The Netherlands
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 1, 2013

I will tell you the positives and the negatives of this hotel.

positives:

- location
- beds
- breakfast (basic but ok)

negatives:

- WIFI
- lots of noise during the nights of people partying in front of the hotel.
- no hot water (but ok with the warm weather in cartagena)
- lifts do not always function correctly

To be honoust I took this hotel because it was relatively cheap, you can see it cause everyone comes to this hotel.
THE ONLY THING I NEEDED WAS WIFI, AND THEY MANAGED TO GIVE A BAD SERVICE.
Telling me its in hand of another company...If you really need wifi, do not come to this hotel.
If you dont... then bring your earplugs and its fine..

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 3, 2013
Google Translation
Te agradecemos tu comentario..
Respecto al WiFi decir que la empresa que nos suministra ese servicio estuvo al corriente de lo sucedido y ya está funconando correctamente.

Y referente al ruido de la calle ya tomamos las medidas oportunas y estamos esperando una respuesta por parte de la alcaldía. La plaza en frente del hotel es un sitio de reunión para la gente local y los fines de semana toman hasta medianoche.
Hay gente que le incomoda pero en cambio hay otra que le gusta y se une a ellos..!
(El ruido es hasta las 12 de la noche)

De todos modos agradecemos mucho tu comentario y esperamos sea útil para próximos viajeros.!
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Oxford, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 28, 2013

Spent 3 nights there and really it was fine. It is not the prettiest hotel but not as bad as some reviews mention. The hotel is old and it is obvious but the price is good and the location is great to visit the old town or go to the beach.

There is a locker in the room to keep your stuff safe. The bed was really hard which I liked but not every one does. I had the room on the tenth floor and although the window is really old, the view was great.

Breakfast was really good and varied. Near the hotel is a local bar and loads of people drink and listen to music at night. It was quite authentic and I felt better knowing that the locals were around in the evening.

Cold showers like every where else

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, September 3, 2013
Google Translation
Much as gracias por escribir tu opinión. Nos agrada que disfrutaras de unos días con nosotros.!
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Lima
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2013

Room rates are reasonable, location is awesome! 5-min walk to the Reloj tower, lots of local merchandise along the way with very enterprising & friendly vendors :) Nice view of the ocean. Stayed here for 5 days. Big, clean rooms with basic furniture.

Room Tip: Higher floors for scenic views.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, August 5, 2013
Google Translation
Muchas gracias por compartir tu opinión..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 30, 2013

If you are taking care of a budget but also want to stay in a mid range decent hotel then this is one of the very few options you can find in Cartagena! The hotel is located just minutes away from the ciudad amurallada and very close to the main historical attractions. The price includes breakfast which is not bad at all and rooms also have conditionaning air. What I actually heard is not to leave monet on the rooms since seems like the housekeepers will take it but please! let's face it, you got to be carefull in South America evern if you are in a fancy hotel if you leave money on top of your night table you can forget about it

Room Tip: choose a top floor!
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stil_Cartagena, Gerente at Hotel Stil Cartagena, responded to this review, August 1, 2013
Google Translation
Muchas gracias por contarnos como que tal fue tu experiencia en nuestro hotel..!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Stil Cartagena

Address: Centro. Calle 34 num 11-15. Plazoleta Telecom, Cartagena, Colombia
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #86 of 118 Hotels in Cartagena
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Stil Cartagena 3*
Number of rooms: 99
Official Description (provided by the hotel):
Hotel restored in 2011. It is located in the Centro Histórico, near the India Catalina, in the traditional sector of the Center of Cartagena called La Matuna. It has 96 comfortable rooms with A/C, TV, WIFI, bathroom and Refrigerator, totally refurbished. It has a buffet restaurant. It also has 3 Halls for events, one of them in the 11th floor with a view to the Castillo de San Felipe and the Cartagena Bay. ... more   less 
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