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Hotel Casa Gloria: Traveler Reviews

3.0 of 5
San Pedro Martir 10-11, Cartagena 400, Colombia
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Hotel Casa Gloria
Ranked #33 of 100 hotels in Cartagena
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96 reviews from our community

    Trip type
Traveler rating
    56
    25
    8
    3
    4
Date Rating
Great Falls, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Well located in walled city”
4 of 5 stars Reviewed January 7, 2013

The pluses: it is well-located in the walled city, and the little pool in the courtyard and rooftop jacuzzi are most welcome places to cool off after exploring the old town.

Minuses: Though we had a reservation and a confirmation that said we were confirmed and didn't need to contact the hotel to reconfirm, a couple of weeks later the Casa Gloria sent an email saying that if we didn't reconfirm within 72 hours they would cancel our reservation. Then, once our trip was underway, the manager sent an email saying that we needed to call in our credit card info to keep our reservation. I called the hotel from Bogota -- not such an easy task in another country -- two times before I was able to leave the number. I would have much preferred that they require payment upon booking rather than trouble us three times over this booking.

Our room was small but the air conditioner worked well. The mattress was covered first with a plastic sheet, then a cotton one, which made the bed very warm. Neither sheet stayed on the bed through the night, however, popping off at the corners and exposing the mattress.

The listing in Trip Advisor says, "A complimentary manager's reception is offered in the afternoon each day." This is nonexistent. We think what is meant is that the reception area is manned by someone, complimentarily.

The breakfast is also disappointing, consisting of an arepa, fake orange juice, coffee, fruit, and a slice of lunch meat or a fried egg.

All in all, this was the least nice of our three hotels in Colombia.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Tannenbaum10 about Hotel Casa Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canmore, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Top Choice in Old City”
5 of 5 stars Reviewed December 28, 2012

I stumbled upon Hotel Casa Gloria in the Old City by luck, and I spent one week there during the Christmas season. I could not be more pleased with the Hotel and its staff. The place looks like a small tropical paradise with lush garden and pool welcoming us in the courtyard. The rooms and bathrooms are kept super clean and everything was in working order. The hotel felt very safe (the Old City is equally very safe). The staff was so nice and helpful with plenty of great recommendations. And everything within the Old City is no more than a 15 minute walk from the hotel. Gloria herself was always ready to assist guests and point us in the right direction for a memorable stay. Highly recommended.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jean-Guy L about Hotel Casa Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jönköping, Sweden
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“nice but poor breakfast”
3 of 5 stars Reviewed December 26, 2012

Me and my wife and 2 teenagers stayed 3 nights. This is a nice and quiet hotel in cental old town. But there where a few things makes me lower my marks. The main issue was the breakfast, a few slices of fruit, an arepa and some cheap juice from the supermarket. And this in a city where it is hard to avoid fresh homemaid juices and loads of fresh fruit. Another minor flaw was that the ac in the kids room was just on or off without ability to set the desired temp.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask Hasselblads about Hotel Casa Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Charming boutique hotel”
4 of 5 stars Reviewed December 21, 2012

Intimate boutique hotel, recently renovated with local flavor. It's in a perfect location, a little off from the overly-tourist part of town (but everything in Cartagena is walking distance). Great to have breakfast by the pool in the morning or a drink on the rooftop terrace in the evening. The rooms aren't overly elaborate but comfortable and well decorated.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask carolinerg about Hotel Casa Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monteria, Colombia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Felt at home!!”
4 of 5 stars Reviewed November 28, 2012

very nice, clean, good service!!! I loved breakfast every morning, nice and helpful people at the hotel, couldn´t use the pool. Peaceful and quiet et night, I felt secure at the area. Beautiful decoration, awesome service. Bedrooms are small but comfortable!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Luz Angela D about Hotel Casa Gloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Casa Gloria

Address: San Pedro Martir 10-11, Cartagena 400, Colombia
Phone Number:
Region: Colombia > Cartagena
Amenities:
Business Center Free Breakfast Free High-Speed Internet Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 100 hotels in Cartagena
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Stay inside the walled City in elegance and style. Relax in a family inviroment. ... more   less 
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