We stayed here for one night. We stayed at the Ziberline suite, which is the second best room in the hotel following the Gazar suite, which is the one with the private pool.
The room, Ziberline, was amazing. The only thing I would change is to give a little more privacy to the toilet, even though the glass is not completely transparent, it is in my opinion not private enough.
Besides from that the room has 2 air conditioners that I would say are 18,000 BTU each, (maybe even 24,000 BTU) which is great because of the room height and of course because of the extreme heat in Cartagena.
The bathtub was also a great touch to have inside the room.
The pool in the third floor of the hotel was great. Of course it was small since this is a 7 room hotel, and even though it is on the highest floor of the hotel service there was prompt. There is another pool in the first floor, with pool rules and everything, but I was told that it is mostly decorative.
The restaurant Vera was good.
The only other detail I would point out was that the bottled water that was given to us in the room had expired on aug 4 2012, once we informed they brought new ones, free of charge.
They were also very helpful helping us find a place to park our car close to the hotel.
We were not able to try the spa, so no review on that front.
I also found very interesting the fact that they have air conditioners in OPEN AREAS. At first I thought it was a waste of money but they actually make a great difference. You are never going to feel cold, but they help mitigate the hellish Cartagena weather
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