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Hotel Casa Lola: Traveler Reviews

4.0 of 5
Centro Calle del Guerrero No. 29-108, Cartagena 094, Colombia
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Hotel Casa Lola
Ranked #37 of 100 hotels in Cartagena
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123 reviews from our community

    Trip type
Traveler rating
    76
    30
    6
    6
    5
Date Rating
Oshkosh, Wisconsin, United States
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“The Best of Cartagenia Colombia.”
5 of 5 stars Reviewed January 25, 2013 via mobile

For a full experience, this is the place. Fancy but not upscale. Clean, great service, best location, good price and a wonderful rooftop pool (soon to be another as they are adding on to the rooftop patio). I cant say enough about this place. The photos dont do it justice. If you asked me to give a bad note, the only one I could give would be the lack of hot water in the shower, but that would be it. That in itself wasnt bad enough for us to even complain. Who knows, it may have been just our room and no one elses. We loved the fact that there are very few rooms. We also liked stepping out into the street and being around the locals. After hearing all the skeptisism about safety, we are happy to report we there was not one time we didnt feel safe moving around the city. I will try to write more later as my battery is very low.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Gem in Getsemani”
4 of 5 stars Reviewed January 22, 2013

I stayed at Casa Lola for four nights and was very impressed with the staff, the hotel and the location. I would highly recommend it.

Pros:
Amazing staff- Maria and Rafael at the front desk were helpful, pleasant. Luce the housekeeper was very thorough in her cleaning and happy to grab extra towels etc.
Terrific breakfast- fresh fruit, plus either eggs, pancakes, cereal, yogurt or toast and juice/coffee/tea/chocolate.
Central location- Very easy to walk to Old Town, Bocagrande, Manga or other areas.
Beautiful design- loved the rooftop pool, and the lush garden inside the hotel.

Cons:
Beds- this is the only reason I would not give Casa Lola 5 stars. The beds were very firm / hard.

If you are expecting the experience (anonymity, Heavenly Beds, identical rooms, individually packaged soap) that large American chain hotels like the Hilton provide, this might not be for you. If you want to stay someplace a little different, with an eye towards design, where you'll get to know the staff, and feel at home, Casa Lola is a terrific choice.

Room Tip: As previous travelers have noted- the rooms differ greatly. I loved room 6, Jerez, which is two floo...
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Little hidden gem”
4 of 5 stars Reviewed January 2, 2013 via mobile

We stayed here for 3 nights and ended up staying 1 extra night in our return from tayrona park because we liked it so much. This a very good value for money for a small boutique hotel. We loved the mixture of rustic and eclectic pieces of furniture and detail. The service we received was very good, we had a few trips and transportation organised through reception. The only thing that we would say negative about it would be the Internet connection isn't the best. We couldn't get it in our room and had to go to the communal areas to get connection but this did not spoil out stay. We would highly recommend this hotel if you appreciate architecture and interior detail.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bogota
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Not a real hotel”
1 of 5 stars Reviewed December 25, 2012

Casa Lola was previously respectable. However they now deceive their customers. We paid in advance, and when we got there they told us they were full, and that we had to stay in a nearby apartment. The pictures on the website did not resemble the real place at all. They told us our room would have a jacuzzi, which it did not. The air conditioning was so loud we could not sleep. There was mold in the shower. There was dust on the bed and pillows. When we complained about the situation we were told we would not get our money back. We abandoned the room and looked for a different hotel - actually preffering to lose the money and stay at a decent place. Avoid Casa Lola!

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Zurich, Switzerland
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Lovely small Casa in the real neighborhood of Cartagena”
4 of 5 stars Reviewed December 19, 2012

I stayed in July 2012 there, I liked the decor. The staff was very friendly. My room was lovely -
I did not mind that it was not huge - my shower was perfect. The Breakfast super nice.

The pool was very small - also I was on my own - and one couple so I left , as I felt intruding their privacy. But all in all I did like the place.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about Hotel Casa Lola

Address: Centro Calle del Guerrero No. 29-108, Cartagena 094, Colombia
Phone Number:
Region: Colombia > Cartagena
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Room Service Suites Swimming Pool
Hotel Style:
Ranked #37 of 100 hotels in Cartagena
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Hotel Casa Lola Luxury Collection combines eclectic boutique decoration with high quality services and affordable prices together at the historical city in Cartagena. 10 rooms with air conditioning, cable TV, security box, bathroom, international calls, room service, breakfast included, pools, chill out zone, solarium, cocktails, laundry service, massages and other. You can enjoy the best mojitos available in the city, share with friends at the chill out zone with ambiance music or take a sun tan at the privacy of your hotel. ... more   less 
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