I have visited a lot of hotels but that one was the worst.
Room #1: The window was right beside 3 ACs so it was impossible to close an eye. It was loud and the whole room was smelling. The trash bin was still filled with waste from the pre-visitor. We have asked the staff to give us a new room, and that's where the real trouble started.
Room #2: COCKROACHES everywhere. I understand that this might happen sometimes so we have politely asked for another room.
Room #3: Hello, old friends: COCKROACHES again. Slowly we got really annoyed and already thought about leaving the hotel, but we have booked for 3 days so we didn't want to lose the money.
Room #4: You can guess it...cockroaches but also some nasty, dirty bedsheets.
At this time we had enough, checked out at around 11:30 pm and left for a more expensive but slightly better hotel (280.000 pesos + 20.000 pesos cab bill). This experience really ruined my stay at Cartagena (beautiful city) and we've decided to drive to Santa Marta the next morning.
Now we have to deal with despegar.com because they are denying us a refund of the two nights out of 3.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Travelocity, Priceline, TripOnline SA, Despegar.com, HostelWorld and Hotels.com so you can book your San Felipe Hotel Cartagena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.