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“Pretty much immaculate” 5 of 5 stars
Review of Hotel LM

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Hotel LM
4.0 of 5 Hotel   |   Centro, Calle de la Mantilla No 3-56 | Cartagena de Indias, Cartagena, Colombia   |  
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Hotel amenities
Ranked #18 of 117 Hotels in Cartagena
Hannover, Germany
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Pretty much immaculate”
5 of 5 stars Reviewed November 27, 2012 via mobile

We actually booked the Santa Ana - lower in price and with excellent tripadvisor ratings - but on arrival the manage had to confess that our booking was given away to a different customer. Mess up of internet vs phone booking. She was very appologetic and told us that she set us up in the LM for the 3 nights at the same price we booked the Santa Ana (550k COP - also not shabby..). She paid the Taxi to the LM and already in the lobby we were thinking we got lucky. Old City charm in a completely refurbished house with modern design but not over the edge. Staff is doing everything, the breakfast is for superstars (albeit these fried egg tarts would eventually kill you I believe...). Internet speed throughout the hotel is extra fast for CO standards and the roof top terrace is magnificent. Perfect way to chill out after an energy soaking day in the city. Room was reminding us of all the things we could do to our house to make it perfect... Long way to go. Start with the 5m high ceiling which will be a tough one.
If you are there go to either to Peru Fusion for dinner or next door (forgot the name) for top class Peruvisn fair...that is if you have digested the egg tart by dinner time. Reception will gladly guide you and make reservations if necessary.

Stayed November 2012, traveled as a couple
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56 reviews from our community

Traveler rating
    48
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    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Baños del Inca, Cajamarca, Peru
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 12, 2012

My husband and I stayed at Hotel LM for 3 nights and it was the most pleasant 3 nights of any hotel stay we have had. The service was incredible. Javier was amazing at making sure we were set with activities and made reservations for whatever we needed/wanted. The food was great and it was so nice to have custom meals made whenever needed. I was 6 months pregnant when we stayed and it was comforting to always have some good food around and the pool was a life saver in the Cartagena heat and humidity. ;) The room was beautiful and felt very luxurious. The room was serviced 2-3 times a day, which was amazing, always clean towels and a made bed. My husband and I want to go back to Cartagena just to stay in Hotel LM again. This hotel is a luxury experience for sure and worth the stay!

Room Tip: We stayed in room number 6, and it was quiet and lovely.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Medellin, Colombia
Top Contributor
85 reviews 85 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 9, 2012

Good location in the historic sector. Just in front of a very good restaurant, Krioyo, inside the walled city. Very sleek rooftop bar area. Great for a romantic date to have a drink at night.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
76 reviews 76 reviews
55 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 13, 2012

A great boutique hotel. Very beautifully built and furnished around an open courtyard. Good location in the historic sector inside the walled city. Half a dozen rooms on the second floor, very sleek rooftop jacuzzi and bar area. Breakfast to your specification, decent dinner. Extremely high quality service. I stayed in English with no problems. I've been all over the Santa Clara, and while it's true the Santa Clara is larger and the common areas are more grand, the LM rooms are just as nice and the more intimate setting has an appeal.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2011

I stayed in LM Hotel with my boyfriend in September 2011 and we absolutly loved it. Cartagena de Índias is beautiful, and the hotel made our stay even special.
If you ever go to Cartagena don´t miss this great hotel - it is right in the heart of the historic part of the city, so you´d be able to walk to all the plazas, museums, shops and restaurantes. The staff is always ready to help you and the food is fantastic. Definitly a place you should´t miss!

  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alice Springs, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 28, 2011

My husband and I are living in Medellin and when our son and his wife, and friends came to visit, we all decided to spend the weekend in Cartagena. The Hotel LM was recommended to us, and I can see why.

This boutique hotel, in the heart of the walled city of Cartagena has 7 well appointed guest rooms with attention to detail. The staff are amazing and everyone welcomed us and did everything to make our stay memorable. The rooftop terrace had a small pool that was perfect to cool off in, as well as lounging areas and a massage table.

Our son treated us to an incredible dinner that was served on the terrace. He met with the personal chef earlier in the day and planned the menu based on our wishes. It will go down as one of the top 5 meals of my life!

Transfers to and from the airport were well handled, the included breakfasts delicious, and the friendliness of the staff appreciated.

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed March 24, 2011

My husband and I traveled for the first time, and absolutely loved both the city and Hotel LM!! It was truly our best hotel experience ever!

The hotel is small and elegant - a turn of the century mansion remodeled with a modern decor. We stayed in the regular room (not suite). The bathroom is large with a great closet and a wonderful shower and luxurious towels. The bed is very comfortable with nice linens. The common areas are intimate and well done - our favorite was the interior patio off the kitchen - we spent A LOT of time there, eating, drinking, socializing. The roof patio is also gorgeous.

While the hotel itself is elegant and beautiul, what truly makes it exceptional is the staff. From the moment we arrived, the staff went out of their way to ensure that our every need was satisfied. I have never seen this kind of personal attention - at a boutique hotel or any other. When we said we needed to change money, we were taken personally to a reputable place. The same went for literally everything we wanted/needed - shoes, medicine, food, drink. Whatever your question, if they don't know the answer, they will find out. Whatever you want to drink or eat, they will make it - and the food and drinks are amazing!

We visited some of the larger and smaller luxury hotels in Cartagena, and never doubted for a second that we had made the right decision. If you are looking for a truly personalized hotel experience where you will be treated like a king/queen, then the Hotel LM is for you!

  • Stayed March 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel LM

Address: Centro, Calle de la Mantilla No 3-56 | Cartagena de Indias, Cartagena, Colombia
Phone Number:
Location: Colombia > Bolivar Department > Cartagena District > Cartagena
Amenities:
Bar / Lounge Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
#11 Luxury Hotel in Cartagena
#16 Romantic Hotel in Cartagena
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel LM 4*
Official Description (provided by the hotel):
Hotel LM represents a kind of time warp, providing its guests the comfort and charm of an historic and legendary city. The mystery that is evident in its ancient sites, the sound of the hooves of the horses that coachmen parade through the streets of the city and that recall times gone, make of the stay of its guests a different and unforgettable experience. ... more   less 
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Also Known As:
Lm Hotel Cartagena

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