My husband and I were invited to a destination wedding in Cartagena. we had never been there before, so we researched a lot, and decided on the LM boutique hotel. What a great choice! We stayed for six delghtful days.
Since our retirement, we have travelled frequently, staying in very fine places. My husband is very particular as he holds a degree in hotel management and had worked in Manhattan's best.hotels..The LM succeeded in every way.
Starting with our phone and e-mail communications with Javier M., we could tell that the staff would be great, and they certainly were. We were picked up at the airport (transfers and breakfasts are included in the rate) in a clean, cooled car and taken to the Hotel. We were warmly welcomed, and served a fresh lemonade.
We asked about where my husband could purchase a guayabera (white linen shirt) for the wedding. One of the employees, Bolivar offered to assist us. He accompanied us to several shops waited while my husband tried on the shirts, and advised us until we found the perfect one at a good price. (Kolora Boutique) LM hotel is wonderfully located. we were able to walk to all the important cites, and good for local shopping. we bought lovely gifts at the Boutique Artesanal Zenu on Calle Santos de Piedra nearby.
the staff helped us in many ways...all their recommendations were always outstanding. they booked a private tour for us. our driver and guide, Nicodemes, gave us a complete and educational excursion. the manicurist and hairdresser, Joanna came to the hotel two times to prepare me for the parties. beautiful work.
the massage therapist, Keilee was very well trained and gave an expert massage. I booked her a second time. the rooftop terrace is beautiful with a great jacuzzi and luxurious seating. the massage area is located there, with plenty of privacy...an experience in itself.
our breakfast were the best. we enjoyed the most delicious juices, fresh fruit plates, arepas, eggs, pancakes and more, served to us in the chic dining room. we were proud to invite some of our cousins to dine with us there. they were really impressed. we could go to the charming open kitchen at any time to order lunch or dinner...made to order with the freshest ingredients...we had the best fish and seafood soup ever! we ordered it on three separate occasions. indescribably delicious.
The chefs, Andres and Javier are experts,accomodating and pleasant, as were the rest of the staff, two more named Javier served us well. One sang every morning in the kitchen, starting the day with cheer.
Our room was perfect. The bed was very comfortable. the linens a delight.
we slept perfectly every night. there was no noise at all. the closet space was very ample...the air conditioning and lighting were easily adjusted and added to our comfort. The shower was a pleasure, and bathroom very spacious with plenty of towels and toiletries. the maid kept our room immaculate, cleaning twice a day,and was available for any other need.
we recommend the LM for anyone travelling to Cartagena. you get your money's worth many times over. thanks to the entire staff for the kind and competent service we received. we will never forget this experience.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.