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“Well deserved #1 ranking in Barranquilla hotels” 5 of 5 stars
Review of Smart Suites Royal

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Smart Suites Royal
4.0 of 5 Hotel   |   Calle 80 No. 51 B-25, Barranquilla, Colombia   |  
Hotel amenities
Ranked #3 of 42 hotels in Barranquilla
Miami, Florida
Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
“Well deserved #1 ranking in Barranquilla hotels”
5 of 5 stars Reviewed February 3, 2012

The hotel was excellent from start to finish--smooth and friendly check-in, comfortable rooms, great buffet breakfast included in the price and helpful concierge. Cant ask for more!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen O, Customer Service Manager at Smart Suites Royal, responded to this review, March 27, 2012
Dear Guest,

Thanks for taking a few minutes to express your opinion about us.
For the SmartSuites Royal family is a pleasure to know that you had an excellent experience in our hotel. We always try to give our best and it seems to be working.

We hope to have you back soon to this your home in Barranquilla!

Sincerely,

Karen Ordóñez
Customer Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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115 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
quito
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2012

spent the week end with my familly in Barranquilla.
Smart suites is a modern clean place, staff very helpfull, nice room
we had a baby and were provided all necesary for baby sleeping and care.
already tried other hotel in Baranquilla it is the best. little dificult to locate calle 80 at night but worth seeking a bit.
On our next hitch overthere will go bakc to that place. additionally the price was very good.
A lovelly terrace with Jacuzzi from where you can enjoy the view of Barranquilla till the river
To improve : gym ..only few machines. Check in a little slow.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen O, Customer Service Manager at Smart Suites Royal, responded to this review, March 27, 2012
Dear Guest,

Thank you for your comments. We would like to thank you for considering us the best hotel in Barranquilla. For us is very important to know that we are doing a good job.
We also wants to apologize for the slow check in. In your next visit, this will be faster since we already have all your information in our system.

We hope you can come back to this your home at Barranquilla!

Sincerely,

Karen Ordóñez
Customer Service Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, Massachusetts
Top Contributor
137 reviews 137 reviews
40 hotel reviews
Reviews in 27 cities Reviews in 27 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed November 11, 2011

Smart Suites Royal is in a good neighborhood, with many stores and restaurants nearby. The staff speak some English and were very helpful with arrangements and questions. The rooms are large and well-appointed with contemporary furniture. The included breakfast is a very good deal. Overall, I was very pleased with the hotel and would stay again if I'm back in Barranquilla.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review, June 18, 2013
We are really pleased that you have such a pleasant stay with us and hope that when you come back we can fulfill all your expectations in the same way as we did when you visited us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, NC
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 7, 2011

I recently stayed at the Smart Suites Royal for 3 nights. Its very new, having just opened in the summer of 2011. The location is excellent, within walking distance of some very good restaurants. The front desk was very efficient, and the foyer is chic and bright. Several original abstract paintings adorn the lobby, which flows into the restaurant. I found my room to be spacious and very well equipped. All the controls (TV, lights, thermostat) were easy to use, and the A/C was sufficiently powerful to keep the room cool. If you've never been to Colombia, that's not always the case! The only thing my room lacked was an iron and ironing board, which they gladly delivered upon request. Regarding hotel amenities, the rooftop pool is very small, but still good enough for cooling off. The rooftop gym is perhaps the weakest point in the hotel. They went cheap on the treadmills, which are marginally usable. In addition, there are no free weights or resistance machines. For a couple days its ok, but for longer stays you may end up paying for a club gym nearby.

Overall it was an excellent experience that exceeded my expectations.

  • Stayed September 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SmartSuitesRoyal, Director de Recepción at Smart Suites Royal, responded to this review, June 18, 2013
We are really pleased that you have such a pleasant stay with us and hope that when you come back we can fulfill all your expectations in the same way as we did when you visited us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Smart Suites Royal

Address: Calle 80 No. 51 B-25, Barranquilla, Colombia
Location: Colombia > Atlantico Department > Barranquilla
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Barranquilla
#4 Business Hotel in Barranquilla
Price Range (Based on Average Rates): $
Hotel Class:4 star — Smart Suites Royal 4*
Official Description (provided by the hotel):
The Smart Suites Royal Hotel is the best located hotel in Barranquilla, at the exclusive Alto Prado neighbor. It is located in front of Mc Donald’s of the 80th street and its proximity to the best restaurants, bars, malls and well-known private hospitals of the city make it a wonderful place to stay for business or pleasure. This modern hotel has a terrace with a great view of the city, and swimming pool, Jacuzzi, gym, massage and game room. It counts with the best technology on its 4 kind of rooms, 3 meeting rooms and 3 event rooms. Its Bocas de Ceniza restaurant and the Puerto Colombia bar have a nice and Caribbean environment to enjoy. ... more   less 
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Also Known As:
Smart Suites Royal Hotel Barranquilla

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