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“Not for foreigners” 2 of 5 stars
Review of Grand Mercure Urumqi Hualing Hotel

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Grand Mercure Urumqi Hualing Hotel
5.0 of 5 Hotel   |   No.109 Xihong East Road, Shuimogou District, Urumqi 830063, China (Formerly Hua Ling Grand Hotel)   |  
Hotel amenities
Ranked #2 of 599 Hotels in Urumqi
4.0 of 5 stars 62 Reviews
Moscow
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
67 helpful votes 67 helpful votes
“Not for foreigners”
2 of 5 stars Reviewed January 9, 2012

Came into the hotel at 3am as the flight been late.
No one person on the reception speaks English
Given price has not included taxes (which surprised me when I found the note on the room card)
The receptionist has confirmed that the breakfast is included which was not and cost me 10 dollar (+tax) - was the worst breakfast I've ever had in Asia from the food selection and quality.
What else... People are smoking on the reception and it looks allowed.

Positive:
Good location
Rooms are not too bad

Result of my stay:
Changed the hotel on the morning for the lower stars but reasonable price. Has not lost in "positives" like room quality and location.

Resume - not for foreigners and for those who travels around Asia at least as I.

  • Stayed December 2011, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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62 reviews from our community

Traveler rating
    16
    39
    5
    2
    0
See reviews for
4
8
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Somerset West, South Africa
Top Contributor
231 reviews 231 reviews
230 hotel reviews
Reviews in 161 cities Reviews in 161 cities
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed May 5, 2010

The Huaying Hotel is a little slice of peace and luxury in the dust and bustle of Urumqi. It is very difficult to find anything to criticize it about; my stay there was stress free and comfortable. This is definitely one of the top hotels in the city and recommended to other travellers, pretty much a 5-star by China standards.

The location is good, located in and around a bustling market place and modern shopping mall. There are lots of interesting things to see and loads of restaurants and shops in the area. Hongshan Park is only about a block away to the south, which offers some respite on a hot afternoon walk, or great for an early morning run. The central city is only a short taxi ride away, or about a 20min walk.

The rooms are very large and smartly furnished - king size bed, plasma TV, good lighting, and a great view over the city. The room was spotlessly clean and well-maintained, everything appeared to be relatively new. The computer desk even came with a computer and free internet, but unfortunately Xinjiang still has no access to the international internet, so not of much use for me. The bathroom was quite nice, with polished marble floors and walls, but be very careful, very slippery when wet!

I made use of the fitness center while I was there. Although small and sparsely equipped, it had just enough gear to have some decent weight workouts. There is a multi-gym, a few benches, plus a set of adjustable dumbbells up to about 20kg. For cardio there are 5 good-quality machines, including a couple of treadmills, rowing machine, stair-stepper, and bike. The friendly gym hostess serves you tea while you workout!

The service was well above normal for a Chinese hotel. Most of the front desk staff spoke reasonable English and were happy to help out when asked. Check-in and particularly check-out seemed to be overly complicated and took way too long. Although this is often the case in China, it seems to be slower in Xinjiang! It took me nearly 20 minutes to complete checkout.

Overall I had a great stay here at the Huaying. At a price of less than $90, it represents good value for a 5-star experience. I recommend this hotel to other travelers and I will stay here again on future trips to Urumqi.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Grand Mercure Urumqi Hualing Hotel

Address: No.109 Xihong East Road, Shuimogou District, Urumqi 830063, China (Formerly Hua Ling Grand Hotel)
Location: China > Xinjiang Uygur > Urumqi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 599 Hotels in Urumqi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Urumqi Hualing Hotel 5*
Number of rooms: 250
Official Description (provided by the hotel):
Grand Mercure Urumqi Hualing has 250 well-appointed guestrooms embody both modern elegance and comfort with visible ethnic features. Guests will enjoy a refreshing moment in the lavender fragrance and other in-room facilities include big-size LED television with satellite channels, high-speed internet and Wi-Fi access, IDD telephone, executive desk and in-room safe. Grand Mercure Urumqi Hualing brings you who look for a unique dining experience refined and contemporary culinary delights  Cafe Veranda, the hotel's all-day dining restaurant provides a sumptuous international buffet along with a delightful a-la-carte menu. The Lobby Bar is the place to meet and chill out with a wide selection of teas, coffees and other drinks. As one of the brand signatures offered by Grand Mercure Mei Jue, an afternoon Kongfu Tea Ceremony is also presented daily. The Executive Lounge on the 15th floor exclusively reserved for the Executive Club guests, provides complimentary breakfast, happy hour drinks, coffee and tea, with a bird’s eye view of Hongshan Park and the city skyline.  Loulan Chinese Restaurant serves classic Cantonese dishes as well as Xinjiang local specialties. Siam Thai Restaurant is engaged in exquisite seafood and specialties introducing the most authentic taste of Thailand. Grand Mercure Urumqi Hualing is the brand new option for grand meetings and conferences, banquets and weddings in the city. The exquisitely designed Hualing Ballroom of 512m²can host up to 500 guests and is an ideal choice for large events. Four multi-functional rooms ranging from 90m²to 336m²in size are all equipped with state-of-the-art audio & visual equipment and high-speed Wi-Fi connections. A dedicated professional meeting service team is on standby to facilitate the success of every event. ... more   less 
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