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“Above average hotel” 4 of 5 stars
Review of Haiyatt Hotel

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Haiyatt Hotel
5.0 of 5 Hotel   |   No.12 Hongxing Road, Third Section, Jinjiang District, Chengdu 610016, China   |  
Hotel amenities
Ranked #18 of 1,969 Hotels in Chengdu
shanghai
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Above average hotel”
4 of 5 stars Reviewed September 4, 2012

Was there over the weekend, got some reviews from this site, thought of giving it a go. Great location, the rooms are well decorated and designed. It does remind you alot of the boutique hotels in HK.

The room size is just nice and if you like big bathroom - you will like this one. Bath is massive!

The breakfast on the 8th floor is amazingly fresh with wide selection from Chinese to Western cuisine.

Location - another winner.

The staff service, I must say very helpful.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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259 reviews from our community

Traveler rating
    79
    158
    16
    3
    3
See reviews for
14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 15, 2012

I have stayed here a few times and always loved its superb location - just next to the shopping area.

The rooms are clean and huge, with a huge bathroom to match. Not much of a view from the room - just saw construction of nearby buildings. The noise however was not so loud as to bother me wheneven I was in the room.

The breakfast is decent, with a variety of Western, Chinese and Japanese dishes, although service could be better. I couldn't catch the attention of any of the waiting staff to get hot water so I just helped myself.

The main downside is the free wi-fi is only available in the public areas (lobby and breakfast area).

  • Stayed June 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 16, 2012 via mobile

The bathroom is so big... It's something that i like for a change. The room is nice. I love it here.

Stayed July 2012, traveled on business
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Pittsburgh
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 14, 2012

We stayed here after a couple weeks in Qinghai and Xinjiang so Chengdu seemed like returning to civilization. Thus, our expectations for service were not high.

The rooms were sufficiently clean and the public areas, while not large, were sufficient. The western breakfast was sufficient and the Chinese breakfast quite good. Service throughout was satisfactory. Most of the staff really tried, even those with insufficient English ability.

The rooms were not large but satisfactory. Everything was clean and reasonably well maintained. The seventh floor opens into a multistory shopping facility. This is convenient but does present unsupervised hotel access. The restaurants there were varied and not too expensive. All the ones we tried were quite good.

We would stay here again when in Chengdu as the location is good. As mentioned in other reviews, many of the taxi drivers do not know the hotel. Expect to get off a block or two away and walk as the roads nearby are under construction and the route difficult to navigate.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 6, 2012

We loved staying in this hotel for 2 nights in June 2012. The rooms are comfortable, nicely decorated and quite spacious. More importantly, their non smoking rooms do not have residual smell of smoke in them. (A lot of hotels in China just freshen up their rooms and pass them off as non smoking.) Besides the daily supply of 2 X bottle of water, fresh fruits were provided as well. If you have time, remember to try out their foot massage. For 108 Yuan, you get a 90 minute foot massage which includes a free drink, some fruits and a private room with TV. (It is actually a 60 minute foot massage and 30 minute back massage.) Before Chengdu we were hiking in Huangshan (Yellow Mt) so the massage was fantastic. There is also the option of getting another breakfast for approximately 35 Yuan if there are 2 of you. (The hotel caters predominantly to business travellers so only 1 breakfast comes with the room.) Their breakfast has a good variety of Western / Asian food and is very good.The hotel is also next to a Japanese Department store which has a great Japanese restaurant in the top floor restaurant area. I do not remember its name. There are 2 Japanese restaurants there and it is the smaller, more discreet of the 2. The bigger one was always empty when we walked pass. It was so good we ate dinner there 2 nights in a row. We would have loved to stay longer to shop in the pedestrian streets surrounding the hotel but we had limited time. As we had a private guide show us round Chengdu, we are not sure what the hotel referral service is like for taxis and tourist attractions. (In hindsight, we would have liked to have explored Chengdu on our own as our guide wasn't very good.) The staff at reception spoke reasonable English and we had no problems checking in or out. The hotel is also very close to the Changing Faces opera which is a bonus. We will definitely stay there again when visiting Chengdu.

Room Tip: Try out their cheap and fantastic foot massages
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 19, 2012

Stayed there last weekh. Hotel looks good with excellent rooms and a huge bathroom. The room is very comfy and is quiet. Breakfast has an excellent menu with lots of variety. One of my colleagues room was surprisingly decorated on his birthday with a finger-licking birthday cake. Staff was courteous but communication in english was very difficult, though they could speak a bit and you can write to them what you require...Gym was also very well equipped though an instructor is what we missed. Though on the last nigth the provided us with a wrong address than where we wanted to go, but the overall experience was very good.

Room Tip: All the rooms are quite good and best to stay...Enjoy your stay
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  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbury, Connecticut, United States
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 26, 2012

Good location,by the pedestrian street,very convenient. Staff doesn't speck a lot English,But they are very friendly,welling to help everything. The room was comfy,roomy, has a huge bathroom. Breakfast have pretty of choose,either western and chinese. Our big plan was see panda, I heard that the good time to see the pandas was in the morning ,But the concierge told me that anytime was good time. Then we went there at noon,lots pandas were sleeping,little disappointed,but we saw the baby pandas,so sooooo cute…..We had a nice stayed there,will recommend to friends.

  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Haiyatt Hotel

Address: No.12 Hongxing Road, Third Section, Jinjiang District, Chengdu 610016, China
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
#15 Luxury Hotel in Chengdu
#62 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Haiyatt Hotel 5*
Reservation Options:
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Also Known As:
Haiyatt Garden Chengdu
Hotel Haiyatt Garden

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