Before I write anything about the Hotel please contact Giulio Martinatto (Guest Relations Manager) and James (Concierge) for anything and everything you want in Intercon. We couldn't have got a better person to help us with facilities, food (we are vegetarians) and transportation. Extremely patient and friendly.
We stayed in the Hotel only for a day first and then on return from Jiuzhai for 2 days.
We were upgraded to a better room and treated really well. We had odd flight timings and Giulio made sure we get packed breakfast at 4 in the morning. Well trained staff, beautiful deco and ambience. Communication is always problem in China but both of them made sure we had Travel cards of Hotel with us where ever we wanted to go.
James suggested a Vegetarian place (Vegetarian Life Style - Separate review) after my husband exchanged 40 odd e-mails with him. It was out of the world dining and all credit goes to James.
Hotel Rooms were fantastic. I was celebrating my B'day and when we got back to Hotel we had a surprise gift (panda teddy) and huge cake waiting in the room.
Don't miss there buffet breakfast as they have everything under the sun. Too Good.