I spent 2 nights at the Shangri La Hotel with my husband and my 2 kids (5 and 8 years old.) I moved there after my small daughter got fever and we decided to take the best hotel in town to make her stay more comfortable (our previous hotel in Chengdu was in a great location but without facilities).
We took a suite. It was simply great! There was a lot of space for the 4 of us. The suite had a great view over the city, great facilities and also 2 bathrooms.
Food was excellent.
Staff was perfect. Special thanks to Fiona McArdle, who helped us organizing the doctor for my daughter (who did not recover as quickly as we wished for) and who was there supporting us with translations and everything we needed.
When we left we also got 2 presents for our kids with the wish for quick recovery, and a follow up email to check how my daughter was doing.
I have never received such a warm and friendly treatment which, coupled with the room and the hotel facilities, make this hotel a great place to be.
It must be the best hotel in town!
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- Also Known As:
- Shangri La Hotel Chengdu
- Shangri La Chengdu