Had a few issues when checking in as our room wasn't ready and even after taking lunch and the reception desk requesting the room be made up it still wasn't ready. It appears to be a problem with Housekeeping and no-one else but we were upgraded due to the problems. That aside if you need any help then the Front Manager Mr Richard Li couldn't have been more helpful in obtaining and returning my battery and charger from another hotel. He arranged for it to be sent to me at another hotel in time for my trip on the Yangste. Its this sort of attention that in my mind rates it more than worthwhile to stay here as well as the fact that its location is good. A short taxi ride brings you to either Walking Street or Ancient Street where you can shop to your hearts delight and I found the Chengdu on the whole was cheaper than most cities in China.