The location of this hotel was excellent. We were within walking distance of most things we wanted to do in the city area. We were upgraded to a suite due to a series of issues we had with the service in the restaurant. There were evidently a number of language problems which, given that it is a first class international hotel, need to be addressed.The moral of our story with this hotel was speak up when you have an issue. We were lucky enough to be travelling with a guide and the owner of that company assisted us to communicate our issues to the manager.