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“Lobby Manager went above and beyond-lessons learned-must read” 5 of 5 stars
Review of Minshan Hotel

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Minshan Hotel
4.5 of 5 Hotel   |   No.55 Section 2, Renmin South Road, Jinjiang District, Chengdu 610016, China   |  
Hotel amenities
Ranked #34 of 2,073 Hotels in Chengdu
Williamsburg, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Lobby Manager went above and beyond-lessons learned-must read”
5 of 5 stars Reviewed June 29, 2014

My daughter lost her passport and we had trouble getting the police to write a report. The language was a barrier and without a local businessman involved, we would never have gotten one. The Lobby Manager was from Singapore-spoke beautiful English, he not only spoke to the police on our behalf, he went to the Police station with us to insure we got what we needed to then bring to the entrance and exit service center the next day. It was comforting to find someone willing to help us. It was not that way in most parts of China. Hotel was the last stop on the airport shuttle which made us more comfortable that we knew where we were to get off. Location was perfect, room was clean and comfortable, breakfast was extensive and included in the room. WiFi actually worked-special thanks to that Manager-awesome service!

Room Tip: Not a bad room in the house!
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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245 reviews from our community

Traveler rating
    50
    150
    35
    10
    0
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Worthing, United Kingdom
Top Contributor
69 reviews 69 reviews
39 hotel reviews
Reviews in 42 cities Reviews in 42 cities
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed October 19, 2013

This is so far the best hotel we have stayed in in china. Beautifully presented and well situated near the river. We ate in the Chinese restaurant on the second floor and managed to find sliced fillet steak in a spicy sauce which we ate with vermicelli noodles and vegetables . Some of the Chinese food is quite off putting , toads thighs for example! But if you look there will be something for the not so adventurous ! Second night we walked left out of the hotel over the river, turn left down the riverside to the ginkgo restaurant where we also had a good meal. The advantage there is that they translate the menu into English ,
Breakfast at the hotel is excellent with good variety of Western and Chinese cuisine.

Room Tip: It can be noisy from traffic at the front, possibly a river view would be better
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 17, 2013 via mobile

We were few days in Chengdu and we were delighted by the city. The hotel Minshan is at high international standards. The room was very nice, clean and free wifi was provided. Breakfast was very good including a lot of variety of vegetables, less of fruit. Only one small coffee machine had constant problems of maintenance. All in all we recommend it.

Stayed October 2013, traveled on business
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Leesburg
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 10, 2013

We spent one night at this hotel while on our China Spree Tour. The room was nice, but small.
Hotel it's self was nice. Breakfast buffet was good. Location was ok. Wish I could say more, but we only spent one night and were only there to sleep.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Singapore, Singapore
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 23, 2013

we got a basic standard room for 700rmb which was a discount from the original close to $1000 rmb. What you get is a 5 star hotel standard in china context which is already pretty good. Only downside is that their bed seems a little hard. It's like that everywhere. You must opt for a room that is non smoking or at least check their rooms first. In China most rooms allow smoking and all they do is try to do an air recirculation which sometimes is not so effective or takes a longer time to take effect. It is only next to the airport shuttle and subway station and hence really convenient.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London, United Kingdom
2 reviews
2 of 5 stars Reviewed June 9, 2013

I stayed at this hotel a couple of weeks ago the room was ok but not up to the standard of the other hotels I stayed in and the food at dinner and breakfast was awful. Shame because I had been advised that the food was really good.

  • Stayed May 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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STL
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 3, 2013

This is a three-star hotel at best (and as a stretch). The rooms are very tired looking & not very clean. Thank goodness we had to stay only one night. Food was adequate in the restaurant, at least for breakfast.

I was surprised at the lack of English fluency of personnel at this hotel. The front desk staff really needs more English lessons!

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Minshan Hotel

Address: No.55 Section 2, Renmin South Road, Jinjiang District, Chengdu 610016, China
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Spa Hotel in Chengdu
#26 Luxury Hotel in Chengdu
#72 Best Value Hotel in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Minshan Hotel 4.5*
Number of rooms: 305
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Also Known As:
Minshan Hotel Chengdu

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