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“One of the best hotels for a holiday; will be a top-notch hotel in all of China...” 5 of 5 stars
Review of Crowne Plaza Chengdu Panda Garden

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Crowne Plaza Chengdu Panda Garden
4.5 of 5 Hotel   |   Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China   |  
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Ranked #4 of 2,060 Hotels in Chengdu
4.5 of 5 stars 121 Reviews
Qingdao, China
Top Contributor
124 reviews 124 reviews
71 hotel reviews
Reviews in 35 cities Reviews in 35 cities
57 helpful votes 57 helpful votes
“One of the best hotels for a holiday; will be a top-notch hotel in all of China...”
5 of 5 stars Reviewed October 10, 2011

Opened just two weeks ago, has its own birth throes...location a pretty 45min away from the airport; hotel pick-up at the airport at 1.00 am in the morning was well organised with a staff and driver waiting promptly; hotel lobby, elevation, rooms, excellent; has got lush greenery around; golf course is claimed to be around...i did not have time for it; being new, food seems to be a little mediocre as compared to all the other lavishly excellent facilities; Taxis take some time to arrive when ordered, being new and a little away......On a holiday, this would be perfect place to unwind oneself....Staff are very courteous and out-of-the-way helpful......Should be one of the best locations in all of China in the future.

  • Stayed October 2011, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet Z, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, January 11, 2012
Ni hao, thank you for your praise and valuable comments on food. We would be happy to introduce the restaurant that you probably like if you could kindly notice us which restaurant you ate in and what kind of food you prefer more. Our 3 signature restaurants of differing styles present you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Look forward to your next stay and trying more signature food such as our exlusive desserts or real Sichuan delicacies.
Regarding the taxi issue, we are sorry for keeping you wait for long time, Concierge is eager to arrange transportation for you if you could book 30 minutes earlier before you leave, we are glad to serve you better to make your travel convenient, thank you for your understanding.
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121 reviews from our community

Traveler rating
    74
    40
    5
    1
    1
See reviews for
27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Shanghai, China
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 4, 2011

Stayed at this hotel just after it opened a week ago. Location was perceived to be far but it only took us 45 mins from the airport and 30 mins to get to city centre. But the hotel is really superb. Really a stunningly beautiful property, huge lobby, classy with nice blend of classic and contemporary Chinese. Fantastic gardens, absolutely huge and serene.

Guest room nice and spacious. Nice design of everything.

There is nothing to do around that area except that its very close to the Panda Park. No restaurants in the vicinity but the hotel Coffee Shop offers an excellent buffet( did not try a la carte), good value for money, quality and variety. We also ate in the Chinese restaurant, every dishes is like an art piece...looks too nice to eat. Price is what we expect from an hotel.

Try the Panda latte, you will a cute Panda design milk froth or the " Pandamisu".

Was too cold to swim in the outdoor pool, was told that the beach by the pool was actually real beach sand. Indoor pool cozy and warm. Gym could be a little brighter.

Fantastic staff, always friendly, always willing to serve, had to nudge my husband a few times to stop him from staring at all the beautiful female staff. Service always prompt and attentive. 3rd time to Chengdu and the best hotel stay and experience. Will return and will recommend.

Room Tip: suggest to choose a garden or park view and make sure you arrange airport transfers before hand
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  • Stayed October 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Violet Z, Public Relations Manager at Crowne Plaza Chengdu Panda Garden, responded to this review, January 11, 2012
Ni hao, thank you for your valuable comments, your kind affirmation and suggestions are great encouragements for us to serve guest better. Regarding the issues in Gym, We have adjusted lighting to offer more comfortable atmosphere for exercises. Moreover, besides Panda Base visiting, we devotes more to offer best and unique city-resort experience, in the morning or at nightfall, take a leisurely walk or jog in Paradise Garden which is the ONLY one in town, where you will be bathed in fresh air and sunshine while feeling in touch with nature, it would be a unique and different experience with downtown hotels. We sincerely look forward to your next stay with us in the near future.
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Additional Information about Crowne Plaza Chengdu Panda Garden

Address: Poly Park 198, No.1980 Shulong Avenue, Xindu District, Chengdu 610503, China
Phone Number:
Location: China > Sichuan > Chengdu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 2,060 Hotels in Chengdu
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Chengdu Panda Garden 4.5*
Number of rooms: 345
Official Description (provided by the hotel):
Located in the centre of colorful Poly 198 Park, Crowne Plaza Chengdu Panda Garden is the first international upscale hotel in North Chengdu. The hotel conveniently adjoins High-Tech West Zone and Xindu Industrial Park, and is within nearby walking distance to a 2,000 acre music park, Poly Lafitte Sports Park and the world famous Chengdu Panda Base. We are 30 minutes’ drive from downtown’s Tianfu Square, 20 minutes from Chengdu North Railway Station and East Railway Station, 45 minutes from Chengdu Shuangliu International Airport. Crowne Plaza Chengdu Panda Garden offers 345 exquisite guest rooms, each designed to exceed your expectations. We also feature 3 signature restaurants of differing styles, presenting you a delectable range of global cuisines and delicacies, along with a carnival of Sichuan and Cantonese specialties. Choco Deli offers a distinctive French and European flavor, a variety of homemade breads, cookies and tasty selection of fine pastries and cakes for all occasions including weddings. The hotel is additionally equipped with Lobby Lounge, Club Lounge, Touch Spa, Indoor and the only Splash Outdoor Pool in town. 3 round trip shuttle bus to Panda Base and city centre Tianfu Square is your ideal choice of convenient travel with quickness. What’s more, Crowne Plaza Chengdu Panda Garden features an 800 square meters ballroom and is complemented by our Tulip function room with independent reception hall and 6 additional function rooms. In addition, the hotel offers 3,000 square meter outdoor banquet area and space suitable for any number of events. As for that special day in people’s lives, the hotel presents a unique outdoor venue that’s ideal for weddings and parties presented by our devoted Crowne Plaza Weddings team.With its attractive environment, elegantly appointed rooms, broad range of meetings and event facilities, unique dining and recreation facilities and excellent service, Crowne Plaza Chengdu Panda Garden offers you a refreshing and successful city-resort experience. ... more   less 
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