A few colleagues and I stayed at Fraser Suites Chengdu a few weeks ago while in the city for a business conference. My impression of Serviced Apartments has always been on a low side, especially since we always stayed serviced apartments in other cities. But I have to say, this one wowed me the most.
The facilities and rooms were impeccable. Even though this property is relatively new, the upkeep and maintenance of the building is top-notch, especially since I'm in the real estate line and I love scrutinizing the details of any hotel I stay in. Design is very modern, and the materials used were of high-quality grade. However, for a 1 year old building, the maintenance was impeccable. The rooms are large and very clean, sheets were spanking white, and my bathroom is always show-room quality when I return from a long day of meetings. They don't skim on amenities either, using Peter Thomas Roth toiletries. The beds are ridiculously comfortable, I always fall asleep within a few minutes after laying my head over the plush comfy pillows. Now, I'm a messy person so every morning after leaving my room/apartment, it's always in a mess, but their housekeeping is immaculately clean and neat.
Facilities are... how should I say it... opulent. The swimming pool is nice and warm, and the ceiling is designed with star constellations of LED lights. The gym is spacious and clean, and there is this "retreat" room filled with OSIM massage chairs, perfect for some quiet relaxing times while looking out through the floor-to-ceiling windows overlooking the Chengdu skyline. I took some time off to try out one of them, and am now seriously considering to get one for home.
The cafe/restaurant is small when compared to a full-fledged hotel, but this is expected for a serviced apartment. However, the breakfast offerings are decently good, and while having dinner we also had South-east asian cuisine from the menu. If you're looking for Laksa and Chicken Rice, this is the place to go for. //TIP: if you want to try some Sichuan cuisine, during breakfast there is a "hidden" menu. Just ask the staff and they will provide you with the menu, which you can order several Sichuan dishes for your taste buds.//
Staff were very friendly and made the effort to go the extra mile. We booked studio rooms, and upon checking in the front desk staff upgraded us to one-bedrooms and even brought us up to the rooms, giving us a tour of the room itself, teaching us how to use the appliances, TV, washing machine etc etc. I must sound really stupid when I didn't know how to work the living room TV system, bathroom TV, and the iPod docking sound system, but the staff were patient and carefully walked me through the steps.
Of course, there are some caveats. Being new, I think there are some floors that they are still working on, and you can't smoke in the building. The adjoining mall, Yanlord Landmark, seems to be empty at most times since they carry high-end brands like LV, Prada, Dior, etc... which means most of the local city denizens cannot probably afford. My guess is that there is always a price to exclusivity, but at least the food options in the mall are good! Also, since the place is so new, many cab drivers don't know the place unless you tell them it's Yanlord Landmark (仁恒置地). The good part is, the location is very central! You can get literally anywhere by cab in Chengdu City within less than ten minutes!
- Official Description (provided by the hotel):
- Strategically located between the Central Business District and Tian Fu Square, Fraser Suites Chengdu couldn’t be better placed for executives and family members. This mixed office, retail and serviced residence development includes a high-end shopping mall and offices too – everything a business or leisure traveler could need, right on their doorstep.Hospitality and guest services at Frasers Suites Chengdu are second to none, with a 24-hour concierge and personalized daily housekeeping. Step outside this striking property, created by award-winning international architects, and you are only moments from world-class department stores and key commercial buildings. From the transport hub located close to Fraser Suites Chengdu, it’s easy to explore Sichuan Province and surrounding regions.An iconic landmark building with two floors dedicated to health and wellness, Fraser Suites Chengdu features 360 Gold-Standard residences that combine comfort, style and technology with full facilities in a standout location.With a range of room sizes and configurations, each exquisitely appointed apartment offers panoramic views, an ergonomic workspace, and sophisticated, yet understated interiors by acclaimed Hong Kong designer Steven Leung.Key business and shopping destinations are only moments from the property. And as ever, the Fraser Difference: renowned personalized service and facilities to complement your every lifestyle need, will further enhance your stay.With great emphasis on health and wellness, Fraser Suites Chengdu provides a comprehensive range of facilities within the property. Complementing the indoor pool, fully equipped gym, hot and cold tubs, as well as steam and sauna rooms, there’s a dining café, billiard room, children’s playroom, The Retreat, and a Business Centre with function rooms. ... more less
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