The property is pretty impressive! Massive courtyard with several buildings, rooms are stunning, all decorated in chinese style. Very comfortable and we were lucky to get a quiet room facing the courtyard.
Cleanliness was average though, our shower drain was totally blocked and found a fly in the tea bag box. Other than that the bedsheets were crispy clean and bed very comfortable with clean towels and bathrobes.
Reception manager was the only one speaking English and was very helpful and pro-active. Let us use his own PC and provided us with all info needed.
Breakfast was delicious, but we were disappointed, that there was no coffee available!!! We opted for a good chinese tea instead, which made up for it. Helpfulness of staff in the restaurant was average with no English spoken.
Big disappointment was the hotel spa. Beautiful facilities, nice treatment brochure, but no staff and products available for the treatment we chose. We booked this hotel as we wanted to spend a last night in a lovely hotel and relax in spa before our departure back home. Even though we were willing to pay for the overpriced treatments offered, they were simply not available. We ended up going for very reasonably priced 90 mins chinese massage and foot reflexology to Buddhazen hotel just 3 minutes away.
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