This is a well-located hotel and boasts nice-looking rooms, a tasteful lobby and great spa facilities. Nonetheless, appearances can be deceiving. On a recent stay, rooms had technical issues with respect to its automated heating/air system and lighting control system. The shower had luke-warm water and the hotel safe did not work. If you are a western traveler, you will also find it next to impossible to find anyone with enough English to help you when needed.

Though this Hotel must have rivaled Crowne Plaza and Sheratons when it was built, now it has become dated.

Has the appearance of something real nice but, the carpets and fixtures are starting to show their age.

However, rest quality was good.

TV only had one English channel

Busy hotel, seems popular but again it is dated.

Stayed here for work. The lobby is grand and appears new, check-in was efficient. Room was fairly large and had 1 of those wall-less designs - no partitions between the bed area and the toilet area, and the shower/toilet area is only covered by glass. So if you are going with just ordinary friends, be prepared to reveal all. The room had all the amenities like stationery and sewing kits, so that was great. Tried their imperial chinese herbal restaurant and they had some pretty nourishing dishes and soups. Check out was pain free - when they noticed there was a queue, they quickly ushered me into the vip area and it was efficient, leaving me a last good impression, which most hotels can't