This is a well-located hotel and boasts nice-looking rooms, a tasteful lobby and great spa facilities. Nonetheless, appearances can be deceiving. On a recent stay, rooms had technical issues with respect to its automated heating/air system and lighting control system. The shower had luke-warm water and the hotel safe did not work. If you are a western traveler, you will also find it next to impossible to find anyone with enough English to help you when needed.
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