I have no problem with the room and facilities except for the horrible reception of the TV. very limited channels anyways.
Service quality is very poor. When I checked in, I was told all superior rooms are smoking rooms. I couldn't even get an upgrade to a non-smoking floor even if I am willing to pay more.
The staff still calls the room to ask me if I have laundry when I clearly have put on the do not disturb sign.
I ordered a salad at the hotel restaurant and was charged almost twice as much as the menu price, and was told by them that it is an system error. I told the staff to read their own menus. took over 10 minutes to fix it for me. I thought they would fix the bug in their system if there really were one, but the same thing happened again two days later. I will not stay in this hotel again. btw, taxis are hard to get in the morning.
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