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“Standard, average,dated facilities” 4 of 5 stars
Review of Crowne Plaza Shenyang Zhongshan

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Crowne Plaza Shenyang Zhongshan
4.0 of 5 Hotel   |   No.208 Nanjing North Street, Heping District, Shenyang 110001, China   |  
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Ranked #26 of 1,006 hotels in Shenyang
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Standard, average,dated facilities”
4 of 5 stars Reviewed March 9, 2014

Used rewards night- same amount of points as the CP Parkview. CP Parkview is a much option facility wise. Got room upgrade but had to ask to get welcome gift and breakfast which was offered to me couple days ago by the Parkview instantly. Overall old facility. Cracks on the wall. They are also currently having water problem. Brown water.........need to be brave to get into the shower. Only brushed teeth with the bottle water provided.
Location is good.
If you have enough points, go CP Parkview.

  • Stayed March 2014
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, March 12, 2014
Dear guest,
Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience.
For your comments, we have reflect to our hotel management. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities.
Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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222 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Vienna, Austria
Top Contributor
90 reviews 90 reviews
36 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed February 12, 2014

The hotel is located centrally.
The structure is really bug but quite old.
The rooms are big and confortable even if the furniture are old.
The tap water is not potable therefore you need to use bottle water to wash yiurself.
The breakfast is quite good even if mainly chinese type.
On the tv there are most chinese channel so not big choise.
In thd hotel there are w bars and 2 restaurants quute good.

Stayed February 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, February 16, 2014
Dear guest,
Greetings from Crowne Plaza Shenyang Zhongshan ! Thank you for sharing recent experience with us. It’s a great pleasure to learn that the hotel impressed you deeply. Your generous notes on our hotel are very much appreciated. We all look forward to welcoming you back.
Best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 29, 2013

Both exterior and interior of the hotel are old. The furniture in the room is in need of replacement. Food in the chinese resturant is so-so but expensive. Though the breakfast buffet is good.
Overall the hotel needs to be refurbish

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, October 30, 2013
Dear guest,
Greetings from Crowne Plaza Shenyang Zhongshan and for taking the time to share your experience.
Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. We will pay more attention to our facilities and we look forward to hearing back from you. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Top Contributor
84 reviews 84 reviews
46 hotel reviews
Reviews in 45 cities Reviews in 45 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 30, 2013 via mobile

This Crowne plaza hotel is a bit old but does still delgiver quality. I had ansikte this time and compared to others is this room a bit small. Nevertheless, breakfast is great, location ok, staff friendly. There is a massage place in the hotel, not runned by the hotel though, and its great. Good Chinese trearments. Both me and My spaghetti enjoeyd it a lot.
Summary: Hotel is worth the money paid and quality is ok.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, October 8, 2013
Dear guest,
Greetings from Crowne Plaza Shenyang Zhongshan ! We appreciate you choosing our hotel as your home away from home. It’s a great pleasure to learn that the hotel impressed you deeply. Thank you for your sincere comments to our hotel Location, Food & Beverage and Service. We will continue to provide excellent service in the future.
Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gainsborough, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 6, 2013

The hotel has a position in the middle of the city and near the financial district, about 15 minutes from the North Train station, easy taxi and only about 20 rmb.
The reception area is very luxurious, staff were attentive, the book-in was fast and friendly. The people I dealt with all spoke English.
Room was spacious, clean, the bathroom was a marble palace.
I arrived late and did not use any of the restaurants for dinner; tried out the “Carlsberg Bar” which is quite unusual for a western hotel, it was outside in a huge marquis, as it was hot that evening the breeze blowing through was very enjoyable. The barman was an excellent speaker and overall with live music playing in the background made the evening enjoyable.
Breakfast was to a high standard with large buffet with international choices.

I thought the price for Bed and Breakfast was very reasonable at below 700rmb

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, September 27, 2013
Dear guest,
Greetings from Crowne Plaza Shenyang Zhongshan !
We appreciate your positive comments with regards to our location, room and service. Once again, thank you for your feedback and we look forward to welcoming you back in Shenyang in the not too distant future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 28, 2013

The hotel itself is nothing special. It's clean and the staff are very helpful and friendly. Its an old building and its downtown - so bring earplugs or enjoy being kept awake all night by car horns - audible even from a room 20 floors up. The best feature of the place is the beer garden - nice to be able to sit outside in an evening and have a beer with some music - there are two live singers on every evening and they sing a mix of English and Chinese songs. They have a good selection of beers but be prepared to pay - they aren't cheap.

My company negotiated breakfast as part of the room and the breakfast is very good. The egg chef was attentive and very fast - there was never a queue - although don't have an omelet unless you like it runny !

Stay here if you are platinum member - I hear the club room is very good. Unfortunately I dropped to gold last year after a period of inactivity and for gold level you get nothing here (in stark contrast to Holiday Inn Xian where I stayed recently and got free breakfast and club access for being a Gold member !)

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, July 31, 2013
Dear guest,
Thank you for staying at the Crowne Plaza Shenyang Zhognshan and for taking the time to share your experience.
Regarding your comments to noisy, we have reflect to our hotel management. Could you please be kind to assist us by contacting me at lynch.cao@ihg.com or call me at 024-23341999. We will pay more attention to our service and we look forward to hearing back from you. Once again, thank you for your feedback and I do hope we have opportunity to welcome you again.
Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 5, 2013

Old hotel with the best location. Great Service. Poor Airconditioning/lots of noise and pollution when you have to open the windows to get some cool air; they turn the Air off/down at night to save electricity at the expense of the guests' comfort . Food is good but Dining Room service is not always the best. Free Internet. Excellent value. Many of the staff speak English. Not a real 5 Star Hotel... We lived there for 3 years as long-term guests.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
li x, Public Relations Manager at Crowne Plaza Shenyang Zhongshan, responded to this review, June 19, 2013
Thank you very much for staying and taking the time to provide the hotel feedback on your recent stay experience at Crowne Plaza Shenyang Zhongshan.
Could you please be kind to assist us by contacting me at lynch.cao@ihg.com or call me at 024-23341999. We look forward to hearing back from you. Any comments from you are really appreciated all the time, ensuring the hotel team can continually improve hotel services and offerings.
We’re looking forward to welcoming you back to the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Shenyang Zhongshan

Address: No.208 Nanjing North Street, Heping District, Shenyang 110001, China
Phone Number:
Location: China > Liaoning > Shenyang
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 1,006 hotels in Shenyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crowne Plaza Shenyang Zhongshan 4*
Official Description (provided by the hotel):
Crown Plaza Hotel Shenyang combines the best of Chinese traditions and modern style in a grand building in the heart of the provincial capital. Historical, cultural and natural sites abound, including Zhongshan Square, Shenyang Imperial Palace, the Zhao and Fu mausoleums, the 9-18 Museum, Shenyang Botanical Garden and shopping on Taiyuan Street. ... more   less 
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