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“Great Apartment Hotel” 4 of 5 stars
Review of Somerset Heping Shenyang

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Somerset Heping Shenyang
4.0 of 5 Apartment Hotel   |   No.80 Taiyuan North Street, Heping District, Shenyang, China   |  
Hotel website
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Hotel amenities
Ranked #3 of 1,034 Hotels in Shenyang
Certificate of Excellence
Western Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Apartment Hotel”
4 of 5 stars Reviewed May 10, 2014

I stayed at the Somerset Shenyang for 10 days. My girlfriend and I took a one bedroom apartment and were impressed by the friendly staff and facilities.
We found the apartment clean, tidy and very functional helping to make our stay in Shenyang very happy. The apartments are close to shops, Post Office, banks and railway. Staff were always helpful with our inquiries and their smiles and assistance very much appreciated.
Facilities for business work well, spa is available and breakfast very much enjoyed. We will stay again at this lovely hotel

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    62
    21
    3
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See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
Liberec, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 17, 2014

I stay in hotel three times and as usual very good service and environment . The community areas are nice and clean.As a culture offer you can visit a cinema - two times per week in the hotel. Also recommended stay in this hotel to my coleague at business last mont and he was very satisfied too.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 19, 2014

Stayed at this residence for a business trip. Everything was good. The air in the room was a little bit dry though. A central humidifier would help. Walking distance to a main shopping street. Plenty restaurants nearby. Highly recommended.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liberec, Czech Republic
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 2, 2014

As usually very good servis during my last staying. Can recommended for long stay guest too.Very good location in the centrum city . Personnel very friendly , trying the best to help in any case.Room equiped comfortable with all necessary things. In Shenyang I will for sure choose this Hotel again and will recommend for my colleagues .

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shenyang, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 28, 2014

The location is very good, its the center of the city. All the "important" places are easy to reach by walking or taxi.
I stayed more than half a year there and really enjoyed the place. Its clean, the furniure is stylish and the bed very comfortable. Also the community areas are nice and clean. In the freetime you can use the gym (good equipment), play billard or ping-pong or just relax in the two jakuzzi or sauna. The big Living/TV room has a restaurant included, which offers all kind of fastfood, snacks and drinks you need to enjoy the time with collegues, friends or infront of TV.

For long stay I would highly recomend this place, it makes you feel at least lil bit like at home.

In Shenyang I will for sure choose this Hotel again.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 24, 2013 via mobile

Superb location. Surrounded by eateries and shopping malls.
Stayed with family in 3bd apartment with large rooms. Wooden a bit too smooth with my kids slipping now and then. Free wifi. Did not try the breakfast. No pool.
Cool front desk staff... Speak english but not the cleaners though very good at their job.
Not so ok with check for plates, cups, utensils while at the check out. First, guest should be informed of this requirememt so that it can be factored into their check-out time. Not cool to keep taxi waiting or miss your flight because of spoons reconciliation.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, January 1, 2014
Dear Babadee

Great to note that you and your family enjoy the stay at Somerset Heping Shenyang. Thank you for sharing your feedback about your stay experience with us. I have noted your observations and recommendations for improvements to our operation. We seek your patience and understanding as the recommendations may require time to be implemented.

Look forward to have the opportunity to welcome you back to our property soon ,thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liberec, Czech Republic
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 22, 2013

Very good service- you can use sauna, play room, gym, reading room etc. Very friendly personnel speaking English
A Whole residence clean and fresh.
Only a small issue , my room was orineted at main street and on morning a lltle hear a noisy but the location of hotel is good in the centre it means some traffic is normal.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederic L, Manager at Somerset Heping Shenyang, responded to this review, March 18, 2015
It was a great pleasure having you stay at Somerset Heping Shenyang, and thank you for your feedback about your stay experience with us.
We look forward to welcoming you again, giving us another opportunity to serve you better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Somerset Heping Shenyang

Address: No.80 Taiyuan North Street, Heping District, Shenyang, China
Phone Number:
Location: China > Liaoning > Shenyang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
Ranked #3 of 1,034 Hotels in Shenyang
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Heping Shenyang 4*
Number of rooms: 270
Official Description (provided by the hotel):
Somerset Heping Shenyang, located in the heart of Shenyang’s main commercial and shopping district, is the ideal place for business and leisure travellers looking for the comfort and convenience of living in a modern residence with endless eating and entertainment options close by. For a taste of history, the famed Shenyang Imperial Palace and Beiling Park nearby will give you a chance to enjoy a piece of ancient Chinese culture. Your serviced residence is just a 15-minute drive to Shenyang North Railway Station and a 35-minute drive to Shenyang Taoxian International Airport . Within walking distance, the metro station gives you quick access to the whole city. To make you feel right at home, all 270 fully-furnished serviced residences feature spacious living areas, fully-equipped and upscale kitchens, with separate dining areas. The indoor ?floor heating system keeps you warm during the chilly winter months. Our state-of-the-art HiFi systems and LCD TVs with satellite and cable channels offer many home entertainment options. And after a hard day’s work, relax at the spa or residents’ lounge, stay in shape at our fully-equipped gym, or simply spend time with your family at the children’s playground or games room. The 2 4-hour security personnel and system will provide the comfort of knowing that you and your family will be safe and secure at all times. ... more   less 
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