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“Gorgeous!” 5 of 5 stars
Review of Shangri-La Hotel Dalian

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Shangri-La Hotel Dalian
5.0 of 5 Hotel   |   No.66 Renmin Road, Zhongshan District, Dalian 116001, China   |  
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Dalian Indulgence 24Hours
Ranked #2 of 1,021 Hotels in Dalian
Fort Lauderdale, Florida
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
“Gorgeous!”
5 of 5 stars Reviewed December 9, 2012

I was in Dalian for work and was booked at this hotel. From I pulled up outside i was impressed by the bell boy's attentiveness and smart dress. Upon entry i was greeted by a pleasant associate who guided me to the check in desk. check in was quick and easy and the staff was all very professional. The room was clean and modern and the best part was that the bed was soooo plush and luxurious. That is the first thing i check out, is the comfort of the bed!! it met my expectations and then some. The restaurants were really good and the menu's were all on ipad's!! i thought that was a unique touch. My room overlooked the tennis court, but because of the snow i didnt get a chance to get out and play. The breakfast was an amazing buffet with so many selections and a wonderful ambiance. Overall the experience was memorable, and I will always stay there when in Dalian.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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754 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Shanghai
Senior Contributor
48 reviews 48 reviews
38 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed November 6, 2012

I spend two nights there last week, Shangri-la certainly keeps its standard well. Room was clean and comfortable. Shower was powerful and the food was superb (tried restuantrants & room service). The best part is all staffs gave guest the warm Shangri-la welcome. Downside: it's a rather old hotel with tranditiaonal deco, slightly dark.

Room Tip: Ask for a sun facing room if you travel in winter. The other side of the building can be cold.
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ellon, United Kingdom
Top Contributor
98 reviews 98 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed November 2, 2012

I had the good fortune to stay at the Shangri La Hotel Dalian, China last week. I stayed on the Club Floor and found this to meet the Shangri La standards in all boxes. The food was superb, the staff courteous and the airport service second to none. If you are lucky enough to get the chance, make this hotel your stop in Dalian.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed October 20, 2012

Stayed at this hotel for 5 nights and must say that the service is good. I was quite impressed that my comments previous stay on my request was taken into consideration and was met upon my check-in this time!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 29, 2012

Stayed in Shangri La hotel in Dalian from Aug 27 for one night. Took the hotel transport pickup at airport on arrival. Excellent service, prompt and efficient. Checkin was ok, smooth and fast. Room was clean, comfortable. Typical Shangri La standards.

Had lunch at the cafe buffer. Good spread and quality. Used the business center meeting room to conduct meetings for one day. Good service. No issues. Used the indoor pool, functional and clean. Had dinner at the japanese rest. Good service but food was 100% as expected from a typical Shangri La but it was a good attempt anyway.

Took the hotel transport to airport and again excellent service. Hotel to airport without traffic was less than 15 mins, but with traffic can be 40 mins.

Overall, good and comfortable stay.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 28, 2012

Outstanding hotel amenities, like all Shangri La's. However, ...
Concierge was unable to locate any type of English guide or translator for both tours inside city, or for outside the city. The concierge sent me to Travel Desk within the hotel, their help was even less. They had no English speaking, and had zero brochures in English. They sent me back to the Concierge desk. I was able to locate 2 guides by surfing the web, After a bit of hunting. It took 24-48 hrs for these tour guides to respond positively to my desire for a guide. However, it was time for me to leave, so pretty much resorted to traveling on my own... Point here is, you expect the #1 hotel in the city,to have #1ability for their guests to have tour guide support that is available from the Internet... Also, should not the Travel Desk be supported with at least one English speaking agent, and maybe just one English brochure, or just one map with English??

Had lots of time to use the exercise room, the spa, the pool, steam room, sauna.. They were superb...

Room Tip: Upgrade to Horizon Lounge. Well worth the additional 300Y per day. Breakfast that costs 170Y is...
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  • Stayed July 2012, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2012 via mobile

The Good
- Despite some reviews the service here is the best in Dalian in my opinion and I have stayed at most of the similar choice hotels in the area. Standards of spoken English are generally higher than I've found elsewhere too
- Whilst the hotel is aging they have recently updated the lobby and some of the conference areas. The rooms are not the newest but do feel comfortable and homely
- Excellent breakfast buffet in the main restaurant and a decent option on the exec floor

The Bad
- it is getting old (a new Shang is being build behind it now), and the rooms in particular are not to the standard of the much newer Intercon or Hilton nearby
- Downstairs bar is dead, go elsewhere for a decent drink

In Summary
It remains my first choice in Dalian on service and the breakfast buffet, but other new international hotels are offering close options by the standards of their room facilities

Stayed June 2012, traveled on business
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Additional Information about Shangri-La Hotel Dalian

Address: No.66 Renmin Road, Zhongshan District, Dalian 116001, China
Location: China > Liaoning > Dalian
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Dalian
#2 Luxury Hotel in Dalian
#2 Business Hotel in Dalian
#39 Best Value Hotel in Dalian
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel Dalian 5*
Number of rooms: 563
Official Description (provided by the hotel):
The 563-room Shangri-La Hotel, Dalian is located in the heart of the city's booming commercial district, home of the city's top banks, restaurants and largest modern shopping mall. Only 20 minutes from Dalian International Airport and overlooking the harbour passenger terminal, the hotel offers a host of on-site food, entertainment and leisure options as well as north-east China's most comprehensive range of conference, meeting and banqueting facilities and services. Complimentary broadband Internet access and Wi-Fi services are available in all guestrooms and in the hotel’s public areas. ... more   less 
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Also Known As:
Shangri La Hotel Dalian
Shangri La Dalian

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