I have stayed at Swissotel Dalian for extended periods twice a year for 7 years, and always looked forward to returning. Not any more. It is very hard to pinpoint exactly what has gone wrong, but I could start with the food. It was mediocre, expensive, tired, and the dining room was almost empty every evening. The underworked waiting staff patrolled the room looking for something to do, and this hardly made for a relaxing experience.The cold section of the breakfast buffet was not dissimilar to the dinner one, (and the croissants were horrible).
Bedrooms can be noisy, while of the rest of the hotel is very quiet.
My toilet was broken when I arrived in the room (which I had had to change because of the noise fron the neighbours in the previous one). It stayed this way for 15 hours, and was only fixed after 3 requests.
Rooms were often not cleaned until 3-ish in the afternoon,
Broadband costs 1 RMB per minute
My bill was wrong in favour of Swissotel.
The hotel now seems to cater mostly for tour groups from Asia.
The staff, while very competent, were not 'welcoming', but seemed to perform their tasks in a 'routine' way.
- Official Description (provided by the hotel):
- The Swissôtel Dalian is a luxurious 5 star hotel located in the downtown business and retail shopping district of Dalian, a 20 minutes drive from Dalian International Airport and a 5 minute ride from the main railway station. Swissôtel Dalian provides convenient access to all parts of the city and development zone via the city's major network of wide roads and expressways. Swissôtel Dalian has 327 guest rooms which include 69 Swiss Executive floor rooms and 10 suites. The hotel also has 99 serviced apartments and 3 floors of offices in addition to meeting facilities and restaurants. ... more less
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- Also Known As:
- Ruishi Hotel Dalian